Article ID: 970893 - View products that this article applies to.
Consider the following scenario in Microsoft Exchange Server 2007. In Exchange Management Console, you define an e-mail address policy under E-mail Address Policies in Hub Transport under Organization Configuration. The e-mail address policy contains one of the following variables:
Immediately after one of these variables, the policy contains a slash (/) or a backlash (\). If an e-mail address policy contains another one of these variables immediately after the slash or the backslash, the e-mail address policy creates e-mail addresses that are incorrect.
Note Other variables may also cause the e-mail addresses to be created incorrectly.
For example, you may experience this issue when you use the following e-mail address policy for IBM Lotus Notes:
NOTES:%d/%m/Contoso@ExchangeWhen you use this policy, you expect the following result:
NOTES:Joe Bloggs/JBloggs/Contoso@ExchangeHowever, you receive the following result:
Microsoft Exchange Server 2007 does not replace symbols after the first slash, backslash or "at" sign characters in e-mail address policies. The resulting e-mail address still contains the symbols, %g, %g, %i, %s, %d, %m, %xs, and %g.
To resolve this problem, install the following update rollup:
971534After you apply this update rollup, everything before the domain separator is processed by the proxy address generator.
(http://support.microsoft.com/kb/971534/ )Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2
Note The domain separator is the final instance of the at sign (@) in the group e-mail address policy.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about custom addresses, visit the following Microsoft Web site:
Exchange Server 2007 does not interpret these variables as case-sensitive. To support legacy configurations, these variables may have the percent (%) prefix or the ampersand (&) prefix.
Note In modern configurations, the percent prefix together with lowercase text is preferred.