Internet Explorer 8 may stop responding or crash when a certain version of PPLive is installed

Windows Internet Explorer 8 may stop responding or crash when a certain version of PPLive is installed:

This problem may occur if you are using an incompatible version of the PPLive software.

To resolve this problem, use one of the following methods.

Method 1: Update PPLive to the latest version

To obtain the latest version of PPLive, visit one of the following PPLive Web sites: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Method 2: Disable PPLive

To disable this add-on, follow these steps:

1. Close all Internet Explorer windows.
2. Open a new Internet Explorer window.
3. When you receive the error message about the incompatible add-on, click Always open Internet Explorer without this add-on.

Note After you click Always open Internet Explorer without this add-on, Internet Explorer 8 does not load PPLive. PPLive works correctly when the add-on is disabled in Internet Explorer 8.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.