An error occurred while the wizard was checking the current Windows product license

Article translations Article translations
Close Close
Article ID: 970988 - View products that this article applies to.
Expand all | Collapse all
Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



When trying to establish a terminal session to a Windows 2003 x64 Terminal Server you receive the following error:





Windows Product Activation



A problem is preventing Windows from accurately checking the license for this computer.  Error Code: 0x80040057

The following error event may also be logged in the event log:

Event Type:       Error
Event Source:    Windows Product Activation
Event Category: None
Event ID:          1000
Description:  An error occurred while the wizard was checking the current Windows product license. Error Code: 0x80040057

Cause



Available system resources, load and timing are contributing factors to the error condition. The condition should be temporary and the error condition cleared upon client connect retry.

Resolution



Microsoft is aware of this issue and will post new information here in the Microsoft Knowledge Base as it becomes available.

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Properties

Article ID: 970988 - Last Review: May 8, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 2
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
Keywords: 
kbrapidpub kbnomt KB970988

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com