Article ID: 971010 - Last Review: October 10, 2009 - Revision: 1.1

Some databases intermittently do not come back online when a cluster failover occurs in an Exchange Server 2007 CCR environment

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

In a Microsoft Exchange Server 2007 cluster continuous replication (CCR) environment, some databases intermittently do not come back online when a cluster failover occurs. When this problem occurs, the following event error is logged:

Event ID : 455
Category : None
Source : ESE
Type : Error
Message : MSExchangeIS (<ID>) <Storage Group>: Error -1811 (0xfffff8ed) occurred while opening logfile <file name of the temp log>.

Back to the top

CAUSE

If the log replayer that is running on the target replication instance is not stopped completely before you finish copying all the log files, the following problems may occur:
  • The database engine may delete the temporary log file (Exx.log).
  • The store may be prevented from being mounted.
Back to the top

RESOLUTION

To resolve this problem, install Update Rollup 1 for Microsoft Exchange Server 2007 Service Pack 2 (SP2).
For more information about Update Rollup 1 for Exchange 2007 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
971534  (http://support.microsoft.com/kb/971534/ ) Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Back to the top
Keywords: 
kbsurveynew kbexpertiseinter kbfix kbhotfixrollup kbqfe KB971010
Back to the top