An Automatic Update download is not initiated on a computer that is running Office Communicator 2007 R2 build 3.5.6907.9

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Article ID: 971078 - View products that this article applies to.
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SYMPTOMS

An Automatic Update download is not initiated on a computer that is running Microsoft Office Communicator 2007 R2 build 3.5.6907.9.

CAUSE

Downloads of new Office Communicator bits are not initiated when a Client Version Control (CVC) response is received for a build of Office Communicator. If the version of Office Communicator is 3.5.6907.0009, and the CVC filter is set to <3.5.6907.00013, the response is received from the rule that is triggered on the server. However, the client download is not initiated against the URL that is received.

RESOLUTION

To resolve this issue, apply the update that is described in the following Microsoft Knowledge Base article:
971083 Description of the Communicator 2007 R2 hotfix rollup package: May 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 971078 - Last Review: May 18, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB971078

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