Actual Work entered in My Tasks changes when Non-work time is entered in My Timesheets in Microsoft Project Web Access

Source: Microsoft Support

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In a Microsoft Project Web Access timesheet, when you enter Administrative time against a category or type of 'Non-work' and that Administrative time or timesheet is saved, Actual Work that is already entered into My Tasks is incorrectly re-scheduled in the My Tasks view.

This problem may occur when the Non-Work time typed into the timesheet is entered as a calendar exception into the resource’s calendar. Creating a Non-Work entry makes the resource unavailable for work for a portion of the day. The Work is timephased across the entire day and not in a specific period, resulting in a change in the entered Actual Work for the same day. There may be an overlap of Work time entered in My Tasks and Non-Work time entered in My Timesheets. This problem occurs even if the total number of hours reported does not exceed the resource’s availability for that day.

WORKAROUND 1

Project members should enter overhead time in “My Timesheets” BEFORE they enter the billable time “My Tasks”.

WORKAROUND 2

Enter time in the “My Timesheet” category, then import it into “My Tasks” category using the Import Timesheet feature in Project Web Access.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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