Description of the update package for Office Communications Server 2007 R2, Administration Tools: July 2009

This article describes the Office Communications Server 2007 R2, Administration Tools issues that are fixed in the Office Communications Server 2007 R2, Administration Tools update package that is dated July 2009.

• The issues that the update package fixes.
• The prerequisites for installing the update package.
• Whether you must restart the computer after you install the update package.
• Whether the update package is replaced by any other update package.
• Whether you must make any registry changes.
• The files that the update package contains.

Issues that this update package fixes

This update package fixes the following issue:

• 972719  (http://support.microsoft.com/kb/972719/ ) The Active Directory Users and Computers MMC snap-in in Office Communications Server 2007 R2 may crash when you select the Communications tab in the Properties dialog box of a user

This cumulative update also includes the following previously released updates:

• 968880  (http://support.microsoft.com/kb/968880/ ) Response Group Service cannot start if you assign a certificate that has a wildcard in the Subject Name to Office Communications Server 2007 R2
• 968878  (http://support.microsoft.com/kb/968878/ ) Response Group Service cannot start if you assign a certificate that contains a SAN list, and the last name on the list is not the pool FQDN to Office Communications Server 2007 R2
• 968911  (http://support.microsoft.com/kb/968911/ ) After you restart the Communications Server 2007 R2 Response Group Service, the service does not send calls to agents
• 968877  (http://support.microsoft.com/kb/968877/ ) The Communications Server 2007 R2 Response Group Service does not update its list of trusted hosts at run time

Update package information

Download Center

The following file is available for download from the Microsoft Download Center:
Download the AdminTools.msp package now. (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3b02475-150c-41fa-844a-c10a517040f4)

Release Date: July 2009

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

By Contacting Microsoft Support

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this update package.

Restart requirement

You do not have to restart the computer after you apply this update package.

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry.

Update package installation information

To install this update package, install the OCS2007-KB971289-amd64-AdminTools.msp package on the following computers:

• Office Communications Server - Administration Tools

This update package is also available for the x86 platforms. Install the OCS2007-KB971289-x86-AdminTools.msp package on the following computers:

• Office Communications Server - Administration Tools - 32-bit computer

Note When you apply this update on servers that run Windows 2008 and have the User Account Control (UAC) enabled, make sure that you start the installation of the update (.msp) by using the elevated Command Prompt. To do this, follow these steps:

1. Click Start, click All Programs, click Accessories, and then right-click Command Prompt.
2. Click Run as administrator. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
3. Start the update (.msp) at the command prompt.

Removal information

To remove this update package, use the Add or Remove Programs item in Control Panel.

Sometimes, when you try to uninstall the update package, you are prompted for the source CD. If this behavior occurs, insert the source CD, or provide the path where the source files can be found.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: