Article ID: 971367 - View products that this article applies to.
In Microsoft Office Outlook 2007, the BeforeFolderMove or the BeforeItemMove event is not called by a custom application after a while.
For example, there is a custom application which you can run to create a new folder that contains several subfolders for Office Outlook 2007. The application calls the BeforeFolderMove event, in which the cancel property is set to true to prevent users from moving folders. When you run the application and then try to move the folders, they cannot be moved. However, after several tries, you can move the folders.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve this problem, install the Office Outlook 2007 hotfix package that is dated June 30, 2009 and then set the value for the
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
ReliableFolderMoveEventregistry entry to enable the hotfix package. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The ReliableFolderMoveEvent registry key resolves issues with both the BeforeFolderMove and BeforeItemMove events even though the registry key name implies that it only addresses the BeforeFolderMove event.