Article ID: 971377 - View products that this article applies to.
Consider the following scenario in Microsoft Commerce Server 2009:
This problem occurs because of an error in the Product Provider Web Part of Commerce Server 2009.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: -
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Commerce Server 2009 installed to apply this hotfix.
Installation instructionsTo apply this hotfix, you have to change the server configuration and the presentation files. After you make these changes, you can use the Product Provider Web Part to display all the relationships that you define for the product. If you use the Extensibility Kit to customize the Web Parts, you can use the source files in this hotfix to display all the product relationships.
This hotfix updates the following source files:
Note You can locate the Extensibility Kit in the following location:
%Program Files%\Microsoft Commerce Server 2007\Microsoft Commerce Server 2009\Sdk\Samples\CommerceSharePointExtensibilityKit.zip
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
By default, the Commerce Server 2009 Foundation API lets you retrieve the CrossSell relationship and the UpSell relationship. Therefore, additional relationships types are not displayed.
This hotfix enables you to retrieve additional relationship types by changing the ChannelConfiguration.Config file and the MetadataDefinitions.xml file to redefine the operation sequence components.
In the following example, you create the MyRelationship relationship in Catalog Manager. To retrieve the relationship, you must configure an operation sequence component in the ChannelConfiguration.Config file. Then, you must update the MetadataDefinitions.xml file.
To do this, follow these steps:
For more information about Product Provider Web Part, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/dd451783.aspxFor more information about the Product Details Web Part, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/dd327813.aspxFor more information about extensibility and customization, visit the following Microsoft Web site:
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