Packages on Distribution Points are not updated with the latest source version in System Center Configuration Manager 2007 Service Pack 1 systems

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Article ID: 971583 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario in System Center Configuration Manager 2007:
  • A package is created on a central site.
  • This package is distributed to distribution points (DP) from child sites.
  • The package is updated and the change is replicated to the DP from child sites.
  • The SMS_EXECUTIVE service is shut down on a distribution point when it is decompressed a package.

In this scenario, the package is not updated with the latest version on this DP. Clients do not receive the latest package because of this problem.

CAUSE

Distribution Manager stops decompressing a package when the SMS_EXECUTIVE service is shut down. However, it does not try to decompress the package again when the SMS_EXECUTIVE service is started. This issue causes the package to be out of date.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have System Center Configuration Manager 2007 Service Pack 1 installed on the site server.

To resolve the problem, install the hotfix of Knowledge Base (KB) article 971583 on all System Center Configuration Manager 2007 Service Pack 1 site servers that have Distribution Points.

Restart Requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace a previously released hotfix.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Distmgr.dll4.0.6221.1178451,41601-Dec-200801:25x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 971583 - Last Review: October 7, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB971583

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