The Task Sequence Media Wizard incorrectly calculates the required space and generates many CD or DVD images in the same package in System Center Configuration Manager 2007

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Article ID: 971689 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • Many programs are included in a package in System Center Configuration Manager 2007 Service Pack 1 (SP1).
  • A task sequence references multiple programs in this package.
  • You use the Task Sequence Media Wizard to create CD or DVD images for this task sequence.

In this scenario, the image size is larger than necessary. If the package in Configuration Manager has an image size that is larger than necessary, this may cause System Center Configuration Manager 2007 to create more CD or DVD images than what is expected.

CAUSE

This problem occurs because the Task Sequence Media Wizard does not calculate the required space correctly. Every time that a program is accessed, the Task Sequence Media Wizard adds the size of the package to the image size even if the package has already been included.

Large programs or many programs can cause the generation of a disk that has wasted space.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have System Center Configuration Manager 2007 Service Pack 1 installed to apply this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The P1 version of this P2 has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Createtsmediaadm.dll4.0.6221.1181890,20001-Dec-200801:40x86
Createtsmediaadm.dll4.0.6221.11817,885,67201-Dec-200801:40IA-64
Createtsmediaadm.dll4.0.6221.11814,119,38401-Dec-200801:40x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 971689 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB971689

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