Enterprise administrators cannot both set and enforce the Outlook integration settings in Personal Information Manager (PIM) to turn off Outlook integration for Office Communicator 2007

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Article ID: 971829
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Symptoms

Enterprise administrators cannot both set and enforce the Outlook integration settings in Personal Information Manager (PIM) to turn off Outlook integration for Microsoft Office Communicator 2007. Therefore, the end-user cannot manually turn on the Outlook integration settings again.

Resolution

To resolve this issue, apply the following update:
  • 969694 Description of the Communicator 2007 hotfix rollup package: July 2009
After you apply the update, administrators can configure a setting that prevents end-users from resetting or changing the Outlook integration settings. In order to achieve this setting, the PersonalContactStoreOverride policy must be deployed as follows, depending on the degree of enforcement that you want:
  • If value 1 for the PersonalContactStoreOverride policy is set, value 1 is always used, and the user interface (UI) is disabled.
  • If the value for the PersonalContactStoreOverride policy is missing, and the roaming value exists, the roaming value is used, and the UI is enabled.
  • If the value for the PersonalContactStoreOverride policy is missing, and the roaming value is also missing, the default value is used, and the UI is enabled.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 971829 - Last Review: June 21, 2014 - Revision: 2.0
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB971829

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