NTFS Event ID 137 with error code 0xC00000BB may be logged when a pair of hardware-RAID volumes are repeatedly mounted and unmounted.

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Article ID: 971905 - View products that this article applies to.
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Source: Microsoft Support

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Summary



When you use a script to repeat the following procedure, NTFS Event ID 137 with error code Code 0xC00000BB may be logged into the System Event Log.

 

1) The secondary volume is unmounted with mountvol /P.

2) An application writes data to the primary volume.

3) The primary volume is unmounted with mountvol /P.

4) The hardware-RAID system starts to synchronize the paired volumes.

5) The pair is splitted. (which means that the RAID system stops the synchronization.)

6) The secondary volume is mounted with mountvol.

7) The primary volume is mounted with mountvol.

8) The data in the primary volume and the secondary volume are accessed.

   (For example, the data in the primary volume are compared with the ones in the secondary volumes with fc.exe.)

 

The NTFS transaction feature does not function on these volumes after the error event occurs. If you reverse the step 6 and 7 , the problem may occur much less frequently than the above steps, but it still might occur.

 

Cause



This problem occurs because Common Log File System driver (CLFS.SYS) does not properly handle a name conflict in the transaction log.

Because the primary and secondary volumes have the same log name resulting from the synchronization at step 4, mounting again the primary at step 7 after mounting the secondary causes the log name confliction. This confliction remains unsolved because CLFS.SYS does not delete the conflicting entry but keeps creating new entries. At the next loop, the primary volume is copied to the secondary and so is the log entry list. When the above script keeps running for a while, the log entry lists for both of the primary and the secondary will be fully occupied by the conflicting entries, and no more log entry can be allocated for a new request. When this occurs, NTFS Event ID 137 with error code 0xC00000BB is logged.

Resolution



To resolve this problem, follow these steps:

 

1. Reboot the machine.

2. Modify your script as follows:

   2-1) Reverse step 6 and 7, so that the primary volume is always mounted before the secondary volume.

   2-2) For both step 6 and 7, add a command (e.g. DIR) to access the volume after calling mountvol. 

 

With the steps above to stop replicating the log entries, the entry list of CLFS.SYS will not become full.

More Information



Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Properties

Article ID: 971905 - Last Review: May 29, 2009 - Revision: 1.1
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbrapidpub KB971905

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