Enabling tracking on an MLLP receive port or BTAHL72XReceivePipeline fails to save the inbound message

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Article ID: 971924 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario in Microsoft BizTalk Server:
  • You use BTAHL72XPipelines.BTAHL72XReceivePipeline in a Minimal Lower Layer Protocol (MLLP) receive port.
  • You enable message tracking for the BTAHL72XReceivePipeline or the receive port.
In this scenario, when you open Health and Activity Tracking (HAT) to view and save the tracked messages, you find that the saved messages contain no information.

Notes
  • Tracking lets you to save messages from HAT. For more information about how to configure the tracking settings, refer to the MORE INFORMATION section.
  • If BTAHL72XReceivePipeline is used in a FILE receive port, the complete message saves successfully.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Note This hotfix package contains an installation guide in a Readme.txt file.

Prerequisites

You must have Microsoft BizTalk Server 2006 R2 and BizTalk Accelerator for HL7 2.0 installed to apply this hotfix. Also, you should have the following hotfix installed before you apply this hotfix: For more information, click the following article number to view the article in the Microsoft Knowledge Base:
961020 FIX: Event IDs 5812, 5743, and 5754 are logged when you use BizTalk Accelerator for HL7 2.0
Note Please follow the steps in the included Readme.txt file for both 961020 and 971924

Restart requirement

You might be prompted to restart your computer after you apply this hotfix. If you are not prompted, you must restart BizTalk Services. For more information about this procedure, refer to the Readme.txt file that is included in the hotfix package.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Microsoft.solutions.btahl7.mllp.dll2.0.312.0108,41614-Jun-200923:09x86

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about how to configure tracking for a pipeline, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/dd769925.aspx
For more information about how to configure tracking for a receive port, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/dd759829.aspx
For more information about viewing tracked information by using HAT, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/dd802788.aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 971924 - Last Review: July 3, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Branch Edition
  • Microsoft BizTalk Accelerator for HL7 1.0 Enterprise Edition
Keywords: 
kbbiztalk2006r2sp1fix kbsurveynew kbexpertiseinter kbautohotfix kbbtsaccelerators kbbts kbbug kbfix kbhotfixserver kbqfe KB971924

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