Games do not Launch From Vista Start Menu

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Article ID: 972035 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



On a Windows Vista machine that appears to have the Microsoft Games loaded, launching a game (such as Freecell) from the “Start Menu” > “All Programs” > “Games” menu does not  start the game.

Cause

Inbox Games are not fully installed on the system.

Resolution



There are two methods to resolve this.

Method 1

This method involves turning the Games feature off and then back on.

1. From the Start Menu select Control Panel. In the Control Panel select "Programs". Next select "Turn Windows features on or off"

2.Turn off Games by clicking the box next to Games. This will remove the check from the box.  Select "OK". Select Restart to reboot your system.

3. From the Start Menu select Control Panel. In the Control Panel select "Programs". Next select "Turn Windows features on or off"

4. Turn on Games by clicking the box next to Games. This will add the check to the box.  Select "OK". Select "Restart" to reboot your system.

The Games should now launch correctly from the Start Menu.

Method 2

1. In the Start Menu, under Accessories, right click on "Command Prompt" to "Run as administrator".

2. At the command prompt type

Start /wait ocsetup InboxGames

This will take several minutes to complete.  Once the command is complete you will return to the command prompt.  This command does not return a message.

You will need to manually reboot the system to complete this method.

The Games should now start correctly from the Start Menu Games section.

 

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Properties

Article ID: 972035 - Last Review: June 2, 2009 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Keywords: 
kbrapidpub KB972035

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