Article ID: 972087 - Last Review: July 28, 2009 - Revision: 1.1

In Communicator 2007 R2 when you use Tanjay to call a user, you hear both the ringing and the audio from the user side

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SYMPTOMS

In Microsoft Office Communicator 2007 R2, you use Tanjay to call a Communicator user. When the Communicator user answers the call, you hear both the ringing and the audio from the user side. The overlap of the audio and the ringing occurs for a short time after the user answers the call.

Note This issue only occurs when Tanjay and Communicator 2007 R2 are connected through a USB cable.

RESOLUTION

To resolve this issue, apply the following update: For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969695  (http://support.microsoft.com/kb/969695/ ) Description of the update for the Communicator 2007 R2: July 2009
APPLIES TO
  • Microsoft Office Communicator 2007 R2
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Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB972087