Error message in Communicator 2007 R2 when you try to join a conference call from Outlook: "Can't open the program because Office Communicator or Office Communications Server Attendant is already running on your windows user account"

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Article ID: 972091 - View products that this article applies to.
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SYMPTOMS

You cannot join a conference call from Microsoft Office Outlook. Additionally, you receive the following error message in Microsoft Office Communicator 2007 R2:
Can't open the program because Office Communicator or Office Communications Server Attendant is already running on your windows user account. Please close the running program then try again

RESOLUTION

To resolve this issue, apply the following update: For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969695 Description of the update for the Communicator 2007 R2: July 2009

WORKAROUND

To work around this issue, restart the Office Communicator 2007 R2 process that is running.

Properties

Article ID: 972091 - Last Review: July 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB972091

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