Error message when you try to adjust the volume during a call in a Communicator 2007 R2 conversation window on a computer that is running Windows XP: "Cannot adjust the speaker volume"

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Article ID: 972093
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Symptoms

You switch audio from the computer speaker to the headset on a computer that is running Windows XP. When you try to adjust the volume during a call in a Microsoft Office Communicator 2007 R2 conversation window, you receive the following error message:

Cannot adjust the speaker volume. Try adjusting the volume directly from your computer or speakers.

Resolution

To resolve this issue, apply the following update:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969695 Description of the update for the Communicator 2007 R2: July 2009

Properties

Article ID: 972093 - Last Review: June 21, 2014 - Revision: 2.0
Keywords: 
kbqfe kbexpertisebeginner kbsurveynew kbprb KB972093

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