A "Meet Now – Invite by Email" HTML e-mail message that is
generated by Microsoft Office Communicator 2007 R2 has unreadable text in the
This issue occurs when you use a language version of
Microsoft Office Communicator 2007 R2 that cannot be encoded by using
lower-byte ASCII (for example, Russian, Chinese, or Japanese).
This problem occurs if the following conditions are true:
- Microsoft Office Communicator 2007 R2 uses the wrong
encoding for parts of the localized invitation text.
- The default outgoing encoding in Microsoft Office Outlook
is not set to UTF-8.
To resolve this issue, install the Microsoft Office
Communicator 2007 R2 update that is described in the following Microsoft
Knowledge Base article.
Description of the Communicator 2007 R2 hotfix rollup package: June 2009
Then, set the default outgoing encoding in Outlook to UTF-8. To
do this, follow these steps:
- On the Tools menu, click Options.
- Click the Mail Format tab, and then click
- Click to select the Auto Select Encoding for
outgoing messages check box, and then click OK two
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
The HTML text for a meeting invitation e-mail message is
combined from different sources
that have different
example, consider the following message segments:
- "<Your name> has invited you to an online meeting"
and "Join using" are encoded by using a language specific codepage (for
example, Windows 1251 for Russian).
- "If you don't have Microsoft® Office Communicator
installed: Join using a Web browser" is encoded by using UTF-8.
This combination of sources and encoding with different formats
results in unreadable text when you use the default Auto-Select encoding in
After you install the Microsoft Office Communicator 2007 R2
update that is described in Microsoft Knowledge Base article 969695, all text
parts are encoded in UTF-8. You have to set the default outgoing encoding in
Outlook to UTF-8 to display language text correctly when you use a language
that has a character set that is outside the lower-byte ASCII range.
Article ID: 972099 - Last Review: June 21, 2014 - Revision: 2.0
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