A transport rule is not applied to MDNs in Exchange Server 2007

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Article ID: 972115 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, you create a transport rule that operates under the "when the Content-Type contains report-type=disposition-notification" condition. However, the transport rule is not applied to Message Delivery Notifications (MDNs).

CAUSE

Exchange Server 2007 checks only the value of the "Content-Type" parameter of the MIME header. Exchange Server 2007 does not check the value of the "report-type=disposition-notification" parameter of the MIME header.

For example, a typical MDN MIME header resembles the following:
Content-Type: multipart/report;
boundary="_000_0B0A36F9B075974C8F21A49A4ECAF9C9019C4EE886E32k3ex12j01s_" 
report-type=disposition-notification
Exchange Server 2007 checks only the value of the first parameter of this MIME header.

RESOLUTION

To resolve this problem, install the following update rollup:
971534 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 972115 - Last Review: November 19, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 2, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbsurveynew kbhotfixrollup kbfix kbqfe kbexpertiseinter KB972115

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