Installing Windows Internet Explorer 8 on a Windows XP-based or a Windows Server 2003-based computer returns error: "Entry point to SHRegGetValueW procedure is not found in DLL library SHLWAPI.dll"

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Article ID: 972264 - View products that this article applies to.
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Source: Microsoft Support

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Symptom



When attempting to install Windows Internet Explorer 8 on Windows XP Service Pack 1-based or Windows Server 2003 Service Pack 1-based computer, you may receive the following error:

 

"Entry point to SHRegGetValueW procedure is not found in DLL library SHLWAPI.dll"

Cause



This issue occurs because Internet Explorer 8 is only supported on Windows XP Service Pack 2 or greater and Windows Server 2003 Service Pack 2 or greater operating systems.

Resolution



To resolve this issue, install Service Pack 2 to your Windows XP Service Pack 1-based or Windows Server 2003 Service Pack 1-based computer before you install Internet Explorer 8. Click the link below for your associated operating system to navigate to the download page and follow the instructions on that page to download and install the service pack.

 

Windows XP Service Pack 2

http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A

  

Windows XP Service Pack 3

http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

  

Windows Server 2003 Service Pack 2 for x86 Editions

http://www.microsoft.com/downloads/details.aspx?FamilyId=95AC1610-C232-4644-B828-C55EEC605D55

  

Windows Server 2003 Service Pack 2 for x64 Editions

http://www.microsoft.com/downloads/details.aspx?FamilyId=08FEC2F5-6E3B-4E0D-9314-646414D0A421

  

Microsoft suggests installing all the latest updates and service packs to your windows based operating systems in order to be up-to-date on all the security and functionality updates.

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Properties

Article ID: 972264 - Last Review: June 8, 2009 - Revision: 1.0
APPLIES TO
  • Windows Internet Explorer 8
  • Windows Internet Explorer 8 on Windows Server
Keywords: 
kbrapidpub kbnomt KB972264

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