Search results randomly do not show the correct icons for Microsoft Office documents in SharePoint sites

Article translations Article translations
Article ID: 972456 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you run a search in a SharePoint site, the search results randomly do not show the correct icons for Microsoft Office documents or for user-defined document types in the Docicon.xml file. These documents are represented by the general HTML icon _layouts/images/html16.gif instead of the user-defined document type-specific icons. Running Iisreset.exe resolves the problem temporarily.

RESOLUTION

To resolve this issue, apply both of the following updates:
  • 970946 Description of the Windows SharePoint Services 3.0 Cumulative Update Server Hotfix Package (Sts.msp): June 30, 2009
  • 970948 Description of the SharePoint Server 2007 Cumulative Update Server Hotfix Package (Coreserver.msp): June 30, 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 972456 - Last Review: July 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB972456

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com