Outlook Web Access (OWA) removes the Calendar items for a recurring meeting when you delete the meeting request from the Deleted items folder in Exchange Server 2007

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Article ID: 972473 - View products that this article applies to.
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Consider the following scenario:
  • As a Microsoft Exchange Server 2007 user, you accept a recurring meeting request that has started previously. When you accept this meeting request, the received meeting request message is moved to the Deleted Items folder. Additionally, the recurring meeting request entries are added to the Calendar folder.
  • In Microsoft Office Web Access (OWA), you change folders, and then you select the Deleted Items folder.
  • You locate the meeting request message, and then you manually delete it.
In this scenario, Exchange Server 2007 removes the corresponding meeting request item from the Calendar folder.

Note You do not experience this issue if you perform the same actions in Microsoft Office Outlook 2007.


This issue occurs because of incorrect logic in certain OWA functions.


To resolve this problem, install the following update rollup:
971534 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Article ID: 972473 - Last Review: November 19, 2009 - Revision: 1.0
  • Microsoft Exchange Server 2007 Service Pack 2, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
kbqfe kbhotfixrollup kbfix kbautohotfix kbexpertiseinter kbsurveynew KB972473

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