Error message when you try to join a “My Meeting” conference in Communications Server 2007 R2: "sorry; unable to transfer you into the conference"

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Article ID: 972725 - View products that this article applies to.
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SYMPTOMS

In Microsoft Office Communications Server 2007 R2, if you do not use any "My Meeting" conference for more than 6 months, you cannot join a "My Meeting" conference again. Additionally you receive the following error message when you try to join the "My Meeting" conference:

sorry; unable to transfer you into the conference

RESOLUTION

To resolve this issue, apply the following update:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969834 Description of the update package for Office Communications Server 2007 R2 Database: July, 2009

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 972725 - Last Review: July 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
Keywords: 
atdownload kbexpertisebeginner kbsurveynew kbprb KB972725

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