Article ID: 972727 - View products that this article applies to.
When you try to install an update for System Center Data Protection Manager, you may receive the following error message:
DPM installation has failed. To troubleshoot the problem, click http://go.microsoft.com/fwlink/?LinkId=152231
When you install an update for Data Protection Manager 2007 or Data Protection Manager 2010, the installation tries to take a backup of the Data Protection Manager database (DPMDB) to the default location that is configured in SQL Server. If this location has insufficient space, the Data Protection Manager update cannot be installed.
Examine the time stamp of the DPMDB backup. The default backup location for this backup is C:\Program Files\Microsoft DPM\SQL\MSSQL.1\MSSQL\Backup\QFEDPMDB.bak. If the backup does not exist, or if it has an older time stamp, use either Method 1 or Method 2 to resolve this problem.
Note The Data Protection Manager upgrade process may change the DPMDB. In such a case, we recommended that you have a backup of the original state of the DPMDB so that you can restore your Data Protection Manager 2007 server or Data Protection Manager 2010 Server if there is a disaster.
Method 1: Change the location where the DPMDB backup is stored
Method 2: Skip backing up the DPMDB when the update is installed
Article ID: 972727 - Last Review: February 24, 2011 - Revision: 5.0
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