The Platform for Privacy Preferences privacy policy of a Web site is lost when the Encoding option of Internet Explorer is set to "Auto-Select"

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Article ID: 972774 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista or Windows Server 2008, you use Internet Explorer 7 or Internet Explorer 8 to browse a Web site in which a Platform for Privacy Preferences (P3P) privacy policy is used. If the Encoding option of Internet Explorer is set to Auto-Select, the P3P privacy policy of the Web site is lost.

Note To view a Web site's P3P privacy policy, follow these steps:
  • In Internet Explorer, click the View tab, and then click Web Page Privacy Policy.
  • Double-click the Web site privacy policy that you want to view.

CAUSE

This problem occurs if the Encoding option of Internet Explorer is set to Auto-Select. Internet Explorer does not correctly read the character set from the Meta tag in the HTML code.

RESOLUTION

Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft Web site:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 974455 (MS09-054). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
974455 MS09-054: Cumulative Security Update for Internet Explorer

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, you must have Internet Explorer 7 installed on one of the following operating systems:
  • Windows Vista SP2
  • Windows Server 2008 SP2
Or, you must have Internet Explorer 8 installed on one of the following operating systems:
  • Windows Vista SP1
  • Windows Vista SP2
  • Windows Server 2008
  • Windows Server 2008 SP2

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
After you install this hotfix on the computer, you must add a registry value to enable the hotfix. To do this, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following name, and then press ENTER:
    FEATURE_UPDATE_P3PHEADER_ONRESTART_KB972774
  5. Right-click FEATURE_UPDATE_P3PHEADER_ONRESTART_KB972774, point to New, and then click DWORD Value.
  6. Type iexplore.exe , and then press ENTER.
  7. Right-click iexplore.exe , and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. Exit Registry Editor.

File information

The English version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Internet Explorer 7, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll7.0.6002.221563,599,87223-Jun-200911:50x86
Mshtml.tlb7.0.6002.221561,383,42423-Jun-200909:41Not Applicable
Internet Explorer 8, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll8.0.6001.228925,938,17623-Jun-200913:06x86
Mshtml.tlb8.0.6001.228921,638,91223-Jun-200911:37Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the P3P privacy policy, visit the following Microsoft Web sites:
http://support.microsoft.com/kb/290333

http://msdn.microsoft.com/en-us/library/ms537341(VS.85).aspx

http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/windows-internet-explorer-9-privacy-statement

Additional file information

Additional files for Internet Explorer 7
Collapse this tableExpand this table
File namePackage_for_kb972774_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)23-Jun-2009
Time (UTC)22:08
PlatformNot Applicable
File namePackage_for_kb972774_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)23-Jun-2009
Time (UTC)22:08
PlatformNot Applicable
File namePackage_for_kb972774_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)23-Jun-2009
Time (UTC)22:08
PlatformNot Applicable
File namePackage_for_kb972774_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)23-Jun-2009
Time (UTC)22:08
PlatformNot Applicable
File nameX86_b3ce66082932644ad5707fd6651e1eff_31bf3856ad364e35_6.0.6002.22156_none_0fd73448b707c1cf.manifest
File versionNot Applicable
File size704
Date (UTC)23-Jun-2009
Time (UTC)22:08
PlatformNot Applicable
File nameX86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.6002.22156_none_1583192138908b3e.manifest
File versionNot Applicable
File size840,249
Date (UTC)23-Jun-2009
Time (UTC)16:22
PlatformNot Applicable
Additional files for Internet Explorer 8
Collapse this tableExpand this table
File namePackage_for_kb972774_ie8_0~31bf3856ad364e35~x86~~8.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)23-Jun-2009
Time (UTC)21:55
PlatformNot Applicable
File namePackage_for_kb972774_ie8~31bf3856ad364e35~x86~~8.0.1.0.mum
File versionNot Applicable
File size1,410
Date (UTC)23-Jun-2009
Time (UTC)21:55
PlatformNot Applicable
File nameX86_5f6be7cd556ddcb66d3e6a9ff6533260_31bf3856ad364e35_8.0.6001.22892_none_a7b3ee3ff67f4b79.manifest
File versionNot Applicable
File size704
Date (UTC)23-Jun-2009
Time (UTC)21:55
PlatformNot Applicable
File nameX86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.6001.22892_none_f6568275515b86bc.manifest
File versionNot Applicable
File size985,552
Date (UTC)23-Jun-2009
Time (UTC)13:36
Platform

Properties

Article ID: 972774 - Last Review: October 11, 2011 - Revision: 4.0
APPLIES TO
  • Windows Internet Explorer 7
  • Windows Internet Explorer 8
Keywords: 
kbexpertiseinter kbsurveynew kbqfe atdownload KB972774

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