A compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server

Article translations Article translations
Article ID: 972951
This article applies to the following product:
  • Microsoft Office Communications Server 2007 R2 Group Chat Server
Expand all | Collapse all

SYMPTOMS

In some cases, a compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server. For example:
  • These events are suppressed during report intervals in which no coincident CHAT event is processed.
  • These events are reported inaccurately during report intervals in which a subset of servers in the Communications Server 2007 R2 Group Chat Server pool is restarted. However, other servers do not restart.

RESOLUTION

To resolve this issue, apply the following update: For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969819 Update for Office Communications Server 2007 R2, Group Chat Server and Group Chat Compliance Servers: July 2009

Properties

Article ID: 972951 - Last Review: July 31, 2009 - Revision: 1.0
Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB972951

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com