A compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server

This article applies to the following product:

Microsoft Office Communications Server 2007 R2 Group Chat Server

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SYMPTOMS

In some cases, a compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server. For example:

These events are suppressed during report intervals in which no coincident CHAT event is processed.
These events are reported inaccurately during report intervals in which a subset of servers in the Communications Server 2007 R2 Group Chat Server pool is restarted. However, other servers do not restart.

RESOLUTION

To resolve this issue, apply the following update: For more information, click the following article number to view the article in the Microsoft Knowledge Base:

969819 (http://support.microsoft.com/kb/969819/ ) Update for Office Communications Server 2007 R2, Group Chat Server and Group Chat Compliance Servers: July 2009

kbqfe kbexpertiseinter kbsurveynew kbprb KB972951