Two conflicting methods for specifying the supported server credentials of the group chat servers in the Office Communications Server 2007 R2, Group Chat Server Configuration Tool

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Article ID: 972988
This article applies to the following product:
  • Microsoft Office Communications Server 2007 R2, Group Chat Administration Tool
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SYMPTOMS

On a computer that is running Microsoft Office Communications Server 2007 R2, Group Chat Server, you use the Administration Tool to specify credentials. These credentials are used by the service accounts to run the various group chat servers. However, the Administration Tool supports the following two conflicting methods for specifying credentials:
  • The Administration Tool uses the Change link on the main window in the Run As line for each service. When the Change link is selected, a dialog box appears. In this dialog box, you can specify the service credentials.
  • The Administration Tool uses the Username and Password fields on the System Wide/All Lookup Servers page, on the Channel Server page and on the Compliance Server page. The Username and Password fields on these pages also provide a place for editing the service credentials. However, the values that you input in these fields conflict with the values that are specified in the main window. The values that you input in the main window always take precedence.

RESOLUTION

To resolve this issue, apply the following update:
969817 Description of the update for Microsoft Office Communications Server 2007 R2 Group Chat Administration Tool: July 2009
Notes
  • When you change the service credentials of the group chat servers, use the first method.
  • Avoid using the fields that are described in the second method.

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Article ID: 972988 - Last Review: October 9, 2011 - Revision: 2.0
Keywords: 
kbsurveynew kbqfe kbexpertiseinter kbprb kbfix KB972988

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