Stop error message after you upgrade from Windows Vista Service Pack 1 to Windows Vista Service Pack 2 or from Windows Server 2008 to Windows Server 2008 Service Pack 2: "Stop error code 0x000000FE (BUGCODE_USB_DRIVER)"

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Article ID: 973208 - View products that this article applies to.
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SYMPTOMS

After you upgrade from Windows Vista Service Pack 1 (SP1) to Windows Vista SP2 or from Windows Server 2008 to Windows Server 2008 SP2, your computer crashes frequently and you receive the following stop error message:
Stop 0x000000FE (parameter1, parameter2, parameter3, parameter4)
BUGCODE_USB_DRIVER
This problem usually occurs on computers that have NVIDIA chipsets. Additionally, this problem may occur when you perform very basic operations, such as plugging in a USB keyboard.

RESOLUTION

To resolve this problem, apply the hotfix package that is described in the following Knowledge Base article:
975163 After you repeatedly connect and disconnect a USB device to a computer that is running Windows Vista or Windows Server 2008, the USB device is not detected

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 973208 - Last Review: January 9, 2012 - Revision: 6.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB973208

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