Error message when you use a computer that is running Windows Vista or Windows Server 2008 to read a file that is located on a computer that is not running these operating systems: "0x00000032 (ERROR_NOT_SUPPORTED)"

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Article ID: 973278 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista or Windows Server 2008, you have an application that uses the BackupRead function. When you try to use the application to read a file which is located on another computer that is not running Windows Vista or Windows Server 2008, the operation fails. You receive the following error message:

0x00000032 (ERROR_NOT_SUPPORTED): Operation not supported

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on Windows Vista-based computers, you must have Windows Vista SP1 or Windows Vista SP2 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack


No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) that are installed for each environment, and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Kernel32.dll6.0.6001.22468891,90411-Jul-200919:14x86
Kernel32.dll6.0.6002.22170891,90411-Jul-200919:08x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Kernel32.dll6.0.6001.224681,212,41611-Jul-200919:30x64
Kernel32.dll6.0.6002.221701,218,04811-Jul-200919:06x64
Kernel32.dll6.0.6001.22468858,62411-Jul-200919:17x86
Kernel32.dll6.0.6002.22170858,62411-Jul-200919:11x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Kernel32.dll6.0.6001.224682,185,21611-Jul-200919:30IA-64
Kernel32.dll6.0.6002.221702,184,70411-Jul-200918:58Not Applicable
Kernel32.dll6.0.6001.22468858,62411-Jul-200919:17x86
Kernel32.dll6.0.6002.22170858,62411-Jul-200919:11x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information on the BackupRead function, visit the following Web site:
http://msdn.microsoft.com/en-us/library/aa362509(VS.85).aspx

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb973278_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,690
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,701
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameX86_1e0596dd7f5351a3ac910836aca0b5b0_31bf3856ad364e35_6.0.6002.22170_none_d92f36bcfce60c83.manifest
File versionNot Applicable
File size696
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameX86_20048f8b6c31d2d538159bc2a7666d42_31bf3856ad364e35_6.0.6001.22468_none_d3856df9ee605797.manifest
File versionNot Applicable
File size696
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameX86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22468_none_940eaa866f92924b.manifest
File versionNot Applicable
File size4,517
Date (UTC)11-Jul-2009
Time (UTC)21:21
PlatformNot Applicable
File nameX86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.22170_none_95e24a326cc838a8.manifest
File versionNot Applicable
File size4,517
Date (UTC)11-Jul-2009
Time (UTC)20:38
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameAmd64_744975cac4e3a45126815132a384e35b_31bf3856ad364e35_6.0.6001.22468_none_a15e347d8ce43753.manifest
File versionNot Applicable
File size1,042
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameAmd64_8c3a59086235c1b64cb7ce1dc2c49a37_31bf3856ad364e35_6.0.6001.22468_none_ab93b1c53637f142.manifest
File versionNot Applicable
File size700
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameAmd64_949f0694f873d86f39adcaf493acde3b_31bf3856ad364e35_6.0.6002.22170_none_4557da2783860581.manifest
File versionNot Applicable
File size1,042
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameAmd64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22468_none_f02d460a27f00381.manifest
File versionNot Applicable
File size4,523
Date (UTC)11-Jul-2009
Time (UTC)22:55
PlatformNot Applicable
File nameAmd64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.22170_none_f200e5b62525a9de.manifest
File versionNot Applicable
File size4,523
Date (UTC)11-Jul-2009
Time (UTC)20:34
PlatformNot Applicable
File namePackage_for_kb973278_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,702
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,711
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameWow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22468_none_fa81f05c5c50c57c.manifest
File versionNot Applicable
File size5,321
Date (UTC)11-Jul-2009
Time (UTC)20:56
PlatformNot Applicable
File nameWow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.22170_none_fc55900859866bd9.manifest
File versionNot Applicable
File size5,321
Date (UTC)11-Jul-2009
Time (UTC)20:31
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_c8512ed0cd9e32301b9911392a9e30a6_31bf3856ad364e35_6.0.6001.22468_none_a6327b6fcecd7e35.manifest
File versionNot Applicable
File size1,040
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameIa64_ca25645aed13147fcd41f0e408fd0b1b_31bf3856ad364e35_6.0.6002.22170_none_f8acf0f28a0aa43b.manifest
File versionNot Applicable
File size1,040
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameIa64_d2ade45a60c1636fdd188117d259a6e1_31bf3856ad364e35_6.0.6001.22468_none_1ba0c207d2bab362.manifest
File versionNot Applicable
File size698
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameIa64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22468_none_94104e7c6f909b47.manifest
File versionNot Applicable
File size4,520
Date (UTC)11-Jul-2009
Time (UTC)22:48
PlatformNot Applicable
File nameIa64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.22170_none_95e3ee286cc641a4.manifest
File versionNot Applicable
File size4,520
Date (UTC)11-Jul-2009
Time (UTC)21:33
PlatformNot Applicable
File namePackage_for_kb973278_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,533
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,718
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File namePackage_for_kb973278_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)12-Jul-2009
Time (UTC)08:27
PlatformNot Applicable
File nameWow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22468_none_fa81f05c5c50c57c.manifest
File versionNot Applicable
File size5,321
Date (UTC)11-Jul-2009
Time (UTC)20:56
PlatformNot Applicable
File nameWow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.22170_none_fc55900859866bd9.manifest
File versionNot Applicable
File size5,321
Date (UTC)11-Jul-2009
Time (UTC)20:31
PlatformNot Applicable

Properties

Article ID: 973278 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB973278

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