Article ID: 973299 - Last Review: January 26, 2010 - Revision: 1.0

The contact name appears incorrectly in an Exchange Server 2007 environment if you set the language to Spanish in OWA

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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, you set the language to Spanish in Outlook Web Access (OWA). The contact name is expected to appear as "<Primer appellido>, <Nombre><Segundo appellido>". However, the contact name appears incorrectly as <Segundo appellido>, <Nombre><Primer appellido>".

Note In Spanish, "Nombre" means "First Name", "Primer apellido" means "First Last Name" or "Paternal Last Name", and "Segundo apellido" means "Second Last Name" or "Maternal Last Name". Typically in Spanish, the Paternal Last Name is considered the most important. However, the contact name in OWA appears incorrectly as "<Maternal Last Name>, <First Name><Paternal Last Name>" instead of the conventional form in Spanish.

RESOLUTION

To resolve this problem, install Exchange Server 2007 Service Pack 2 (SP2). To do this, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=4C4BD2A3-5E50-42B0-8BBB-2CC9AFE3216A&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=4C4BD2A3-5E50-42B0-8BBB-2CC9AFE3216A&displaylang=en)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

If you manually changed the contact names to appear correctly and then install Exchange Server 2007 Service Pack 2, you have to manually change the contact names back again so that the contact names are in the correct field and appear in the correct order. For more information about this problem, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/ee331010(EXCHG.80).aspx (http://technet.microsoft.com/en-us/library/ee331010(EXCHG.80).aspx)

APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 2, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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