Article ID: 973366 - Last Review: April 13, 2012 - Revision: 4.0

Recommended configuration settings for Application Virtualization 4.5 Terminal Server clients

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Source: Microsoft Support
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RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
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Symptom

This article contains recommendations for the configuration of Terminal Servers running the Application Virtualization 4.5 Client.
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More Information

Anti-virus/malware related configuration recommendations

  1. Make sure you setup Anti-virus/Malware exclusions for the following SoftGrid/App-v files and folders:

    %userprofile%\AppData\Local\SoftGrid Client
    %userprofile%\AppData\Roaming\SoftGrid Client
    C:\Users\Public\Documents\SoftGrid Client, or wherever user profiles or appdata may be redirected to.

    The App-V Terminal Server client may require custom settings depending on whether you have redirected user profiles (%userprofile%) and Application Data (%appdata%) folders. Because the App-V user cache can became very large in a Citrix/Terminal Server environment, TS Admins sometimes redirect the %appdata% to another location this is controlled either by the following registry key or the General Tab of the App-V client on localhost Properties page:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SoftGrid\4.5\Client\Configuration\UserDataDirectory
  2. Exclude the Q: drive even though this will be unavailable to the Antivirus scanner (attempted access will generate an Access Denied error).
  3. If you are running McAfee Antivirus, please see if you have the registry key below. If so then Buffer Overflow Protection is enabled. If Buffer Overflow Protection (BOP) is enabled this could potentially cause issue. Both McAfee & Symantec have this feature.

    HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\VSCore\On Access Scanner\BehaviourBlocking\BOPEnabled

    Please refer to the following blog post for specific information regarding this issue:

    http://blogs.technet.com/softgrid/archive/2008/04/09/some-softgrid-enabled-office-applications-may-not-run-if-mcafee-virusscan-8-5i-is-installed.aspx (http://blogs.technet.com/softgrid/archive/2008/04/09/some-softgrid-enabled-office-applications-may-not-run-if-mcafee-virusscan-8-5i-is-installed.aspx)

    For more information, refer to the App-V Security Best Practices guide (http://download.microsoft.com/download/f/7/8/f784a197-73be-48ff-83da-4102c05a6d44/APP-V/AppV_Security_Best_Practices.docx (http://download.microsoft.com/download/f/7/8/f784a197-73be-48ff-83da-4102c05a6d44/APP-V/AppV_Security_Best_Practices.docx) )
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General Terminal Server Recommendations when running the App-V client

  1. Pre-cache all applications 100%.
  2. If you use Windows Server 2003 or older, implement a reboot cycle of the Terminal Servers. The right reboot interval will be different for different environments. For example, a two week reboot cycle may work for one situation whereas another site needs to reboot once a week. The concern is around Paged Pool memory and the potential to exhaust system resources over time.

    Note Windows Server 2008 manages memory dynamically.

    See the Advanced Windows Debugging and Troubleshooting blog at the following Web MSDN Web site for a detailed walkthrough on identifying pool memory usage:

    http://blogs.msdn.com/ntdebugging/archive/2006/12/18/Understanding-Pool-Consumption-and-Event-ID_3A00_--2020-or-2019.aspx (http://blogs.msdn.com/ntdebugging/archive/2006/12/18/Understanding-Pool-Consumption-and-Event-ID_3A00_--2020-or-2019.aspx)
  3. Implement UPHClean on the Terminal servers.
  4. Implement the following registry changes and reboot the servers (Page Pool Memory settings)

    System Key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
    Value Name: RegistrySizeLimit
    Data Type: REG_DWORD
    Value Data: FFFFFFFF

    UPDATE: This RegistrySizeLimit setting should not be set for Windows 2003 servers and above, if this key exists on a Windows 2003 server please set the value to zero or delete the RegistrySizeLimit key altogether. Only set this value for Windows 2000 servers and below.

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory
    Management
    Value name: PagedPoolSize
    Data type: REG_DWORD
    Radix: Hex
    Value data: FFFFFFFF

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory
    Management
    Value name: PoolUsageMaximum
    Data type: REG_DWORD
    Radix: Decimal
    Value data: 60

    UPDATE: Start with a PoolUsageMaximum setting of 60 decimal and lower this value by increments of 10 until an optimum value is determined by performance improvement. It is recommended that PoolUsageMaximum be set to a value no lower than 30 decimal. An acceptable range is between 60-30 decimal.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
    Management
    Sessionviewsize Reg_Dword = 60 Decimal
    SessionPoolSize Reg_Dword = 30 Decimal

    Please refer to the following for additional information:

    http://blogs.technet.com/softgrid/archive/2008/05/12/high-pool-memory-usage-on-ts-based-softgrid-clients-under-heavy-load.aspx (http://blogs.technet.com/softgrid/archive/2008/05/12/high-pool-memory-usage-on-ts-based-softgrid-clients-under-heavy-load.aspx)
  5. Verify that none of the App-V Application packages have following Virtual services if so remove them or set them to disabled.
    • .NET Runtime Optimization Service v2.0
    • Machine Debug Manager
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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.
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APPLIES TO
  • Microsoft Application Virtualization 4.5 for Terminal Services
  • Microsoft Application Virtualization 4.5 for Windows Desktops
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Keywords: 
kbrapidpub kbnomt KB973366
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