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You cannot print a page and you receive an error message in an application that hosts a WebOC that uses a custom print template in Internet Explorer 8

Article ID: 973538 - View products that this article applies to.

SYMPTOMS

Consider the following scenario:

On a computer that has Windows Internet Explorer 8 installed, you run an application.
The application hosts a Web Object Control (WebOC) that uses custom print templates in Windows Internet Explorer.
You previously used the OLECMDEXECOPT_DONTPROMPTUSER option in the source code to disable the Print dialog box.
You use the application to print a page by using a custom print template.

In this scenario, the page is not printed. Also, you receive a script error message in the printer.printpage line of the source code.

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CAUSE

This issue occurs in a WebOC application in Internet Explorer 8 because the print dialog box element cannot locate the page that should be printed.

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RESOLUTION

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

(http://windowsupdate.microsoft.com)

For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

(http://www.microsoft.com/technet/security/current.aspx)

Note This update was first included in security update 978207 (MS10-002). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

978207

(http://support.microsoft.com/kb/978207/ )

MS10-002: Cumulative security update for Internet Explorer

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MORE INFORMATION

Steps to reproduce the problem

Download the Printtemplates.exe sample application, and then run the application. To download this application, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/bb250460(VS.85).aspx
(http://msdn.microsoft.com/en-us/library/bb250460(VS.85).aspx)
On the drop-down menu next to Template Source, select template 2.
Click Print w/o Prompt.

Template 2 is not printed, and you receive the following script error message:

Line: 95

Char: 2

Error: Unspecified error.

Code: 0

URl: res://printtemplates.exe/sampledesc.htm

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