Description of System Center Operations Manager 2007 R2 Cross Platform Agent Update

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Article ID: 973583 - View products that this article applies to.
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INTRODUCTION

This update enables System Center Operations Manager 2007 R2 to support the following platforms:
  • SUSE Linux Enterprise Server 11 (32-bit and 64-bit)
  • Solaris Zones (whole and sparse zones)
The latest versions of all Operations Manager 2007 R2 Unix and Linux Agents are included in this update.

Additionally, this update fixes the following problems.

Problem 1
The Operations Manager 2007 R2 Cross Platform Agent intermittently creates defunct processes on the UNIX system or on the Linux system. This behavior occurs in the following scenario:
  • The password for the account that connects to the server is changed on the UNIX system or on the Linux system. For example, the password for the UNIX Action account or for the UNIX Privileged Account RunAs account is changed.
  • The password is not updated on the Operations Manager server.
When this problem occurs, the defunct processes (scxcimservera) continue to exist until the Cross Platform Agent restarts. Therefore, additional resources are consumed.

Problem 2
The Cross Platform Agent may not discover soft partitions on Solaris systems. Therefore, the disk provider may be unloaded, and then the Cross Platform Agent may stop collecting information from the system disks.

Problem 3
The Cross Platform Agent may not restart after the AIX server restarts.

MORE INFORMATION

Download information

The following file is available for download from the Microsoft Download Center:
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Download the Update 973583 package now.

Installation instructions

This update must be applied to each computer that hosts an Operations Manager 2007 R2 Server role.

Note This update does not apply to console-only installations. If you try to apply this update on a console-only installation, you may receive a notification that the installation has been interrupted.

To apply this update, follow these steps:
  1. Run the .msi file to extract the updated UNIX Agent, the updated Linux Agent, and the SLES 11 Management Pack. To do this, follow these steps:
    1. Select one of the following .msi files, as appropriate for the platform of Operations Manager 2007 R2 Server that you are running. Then, copy the file to a local folder or to a shared folder.
      • SystemCenterOperationsManager2007-R2-KB973583-X86-ENU.MSI
      • SystemCenterOperationsManager2007-R2-KB973583-X64-ENU.MSI
    2. Run the .msi file in Windows Explorer. Or, open a command prompt, type the file name, and then press ENTER.

      Note You can right-click the .msi file and then click Run as Administrator. Or, you can open a command prompt by using the Run as Administrator setting, type the .msi file name, and then press ENTER.
  2. Import the SLES 11 Management Pack. This step is required only if SLES 11 servers have to be monitored.
  3. Use the Operations Manager 2007 R2 Discovery Wizard to rediscover the affected systems and to upgrade the Agents. For more information about how to use the Discovery Wizard to discover and upgrade the Agents, refer to the Deploying UNIX or Linux Agents section of the Operations Manager 2007 R2 Operations Administrator's Guide.
Notes

This update installs the new SUSE Linux Enterprise Server 11 Management Pack (Microsoft.Linux.SLES.11.MP) in the following folder:
Program Files\System Center Management Packs
This update installs new UNIX Agents and new Linux Agents in the following folder:
Program Files\System Center Operations Manager 2007\AgentManagement\UnixAgents
The UNIX Agents and the Linux Agents that are included in Operations Manager 2007 R2 are not removed. However, the Agents files are replaced with some 1-kilobyte files and are kept in the UnixAgents folder. You can manually remove these files. However, the Discovery Wizard will automatically use the latest version of the files during the installation of a UNIX Agent or of a Linux Agent.

The Agents that are included in Operations Manager 2007 R2 are named according to the following pattern:
scx-1.0.4-248-distro.version.archtecture.type
For example, the agent for the SUSE Linux Enterprise Server 10 x86-based version has the following name:
scx-1.0.4-248-sles.10.x86.rpm
The Agents that are included in this hotfix have the newer version number 252 instead of 248. Therefore, these files are named according to the following pattern:
scx-1.0.4-252-distro.version.archtecture.type

Update information

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionDate
SCXAgents.dll6.1.7000.262October 1, 2009
Microsoft.Linux.SLES.11.mpNot applicableOctober 2, 2009
scx-1.0.4-248.aix.5.ppc.lpp.gzNot applicableSeptember 10, 2009
scx-1.0.4-248.aix.6.ppc.lpp.gzNot applicableSeptember 10, 2009
scx-1.0.4-248.hpux.11iv2.ia64.depot.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.hpux.11iv2.parisc.depot.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.hpux.11iv3.ia64.depot.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.hpux.11iv3.parisc.depot.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.rhel.4.x64.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.rhel.4.x86.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.rhel.5.x64.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.rhel.5.x86.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.sles.9.x86.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.sles.10.x64.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.sles.10.x86.rpmNot applicableSeptember 10, 2009
scx-1.0.4-248.solaris.8.sparc.pkg.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.solaris.9.sparc.pkg.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.solaris.10.sparc.pkg.ZNot applicableSeptember 10, 2009
scx-1.0.4-248.solaris.10.x86.pkg.ZNot applicableSeptember 10, 2009
scx-1.0.4-252.aix.5.ppc.lpp.gzNot applicableAugust 20, 2009
scx-1.0.4-252.aix.6.ppc.lpp.gzNot applicableAugust 20, 2009
scx-1.0.4-252.hpux.11iv2.ia64.depot.ZNot applicableAugust 20, 2009
scx-1.0.4-252.hpux.11iv2.parisc.depot.ZNot applicableAugust 20, 2009
scx-1.0.4-252.hpux.11iv3.ia64.depot.ZNot applicableAugust 20, 2009
scx-1.0.4-252.hpux.11iv3.parisc.depot.ZNot applicableAugust 20, 2009
scx-1.0.4-252.rhel.4.x64.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.rhel.4.x86.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.rhel.5.x64.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.rhel.5.x86.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.sles.9.x86.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.sles.10.x64.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.sles.10.x86.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.sles.11.x64.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.sles.11.x86.rpmNot applicableAugust 20, 2009
scx-1.0.4-252.solaris.8.sparc.pkg.ZNot applicableAugust 20, 2009
scx-1.0.4-252.solaris.9.sparc.pkg.ZNot applicableAugust 20, 2009
scx-1.0.4-252.solaris.10.sparc.pkg.ZNot applicableAugust 20, 2009
scx-1.0.4-252.solaris.10.x86.pkg.ZNot applicableAugust 20, 2009

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 973583 - Last Review: October 26, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007 R2
Keywords: 
atdownload kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB973583

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