Article ID: 973637 - View products that this article applies to.
Consider the following scenario:
However, you expect to see the following correct alias information for Lotus Notes:
This problem occurs because of an issue in the Exchange Server 2007 Recipient Update Service or in the Proxy generator code of Lotus Notes proxy addresses. The Exchange Server 2007 Recipient Update Service or the Proxy generator do not handle diacritical marks correctly. However, the Exchange Server 2007 Recipient Update Service or the Proxy generator convert characters that include a diacritical mark into a hexadecimal string. For example, the ñ character is converted into the =FFF1 hexadecimal string.
To resolve this problem, install the following update rollup:
(http://support.microsoft.com/kb/2279665/ )Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3
There are two workarounds for this problem.
Workaround 1: Rename the user aliasesTo work around this problem, rename any alias name that contains diacritical marks by removing the diacritical marks. To do this, follow these steps:
Workaround 2: Configure the Lotus Notes proxy address manuallyTo work around this problem, configure the Lotus Notes proxy address manually for each Exchange Server 2007 mailbox alias name that contains didactical marks. To do this, follow these steps:
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 973637 - Last Review: September 9, 2010 - Revision: 3.0
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