On a computer that is running Windows Server 2003 and that has the SMTP service installed, messages may be delayed after you set certain properties to a message to control the time that the message is delivered

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Article ID: 973760 - View products that this article applies to.
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SYMPTOMS

You may set certain properties to a message to control the time that the message is delivered. However, the message that has the latest delivery time will be inserted at the head of the message queue instead of at the tail of the message queue. However, the process logic of SMTP service will deliver the messages from the head of the queue. Therefore, this scenario will result in other messages in the queue to be delayed and prevent the queue from being emptied.

RESOLUTION

Hotfix Information for Windows Server2003

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Microsoft Windows Server 2003 SP2 to be installed on the computer.
889100 How to obtain the latest service pack for Windows Server 2003

Restart Requirement

You do not have to restart the computer after you apply this hotfix. However, the IIS Admin service is restarted automatically when you apply this hotfix

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 2, X86 version
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File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Tcpip6.sys5.2.3790.4215234,49609-Jan-200810:35Not ApplicableSP2SP2QFE

Windows Server 2003 with Service Pack 2, X64 version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Tcpip6.sys5.2.3790.4215375,68010-Jan-200806:26x64SP2SP2QFE

Windows Server 2003 with Service Pack 2, IA64 version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Tcpip6.sys5.2.3790.4215764,41610-Jan-200806:13Not ApplicableSP2SP2QFE

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 973760 - Last Review: September 9, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
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kbsurveynew kbexpertiseinter atdownload kbqfe KB973760

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