When an Exchange Server 2007 user sends a meeting request to external recipients with the Reminder turned off, the default 15 minute Reminder pop-up window still appears

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Article ID: 973761 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You send a meeting request to external recipients in a Microsoft Exchange Server 2007 environment.
  • You have the Reminder feature turned off.
In this scenario, the external recipients receive the meeting request with the Reminder feature turned on. Therefore, the reminder unexpectedly notifies the recipients of the meeting at the default of 15 minutes before the meeting starts.

CAUSE

By default, outgoing meeting requests are converted to iCal items. During this conversion, Exchange Server 2007 incorrectly resets the default reminder, even if you have the Reminder feature turned off.

RESOLUTION

To resolve this problem, install the following update rollup:
971534 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 973761 - Last Review: November 19, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 2, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbfix kbexpertiseinter kbhotfixrollup kbqfe kbsurveynew KB973761

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