A 0xC0AA0007 error is returned when an application uses IMAPI v2 to burn some data to a recordable disc on a computer that is running Windows Vista or Windows Server 2008

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Article ID: 973774 - View products that this article applies to.
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SYMPTOMS

Assume that an application uses Image Mastering API version 2.0 (IMAPI v2) to burn some data onto a recordable DVD or CD on a computer that is running Windows Vista or Windows Server 2008. However, a 0xC0AA0007 error is returned.

This problem typically occurs with backup applications that use IMAPI v2. For example, this problem occurs when you try to create a system repair disc by using the Backup and Restore tool in the operating system. The job fails and you receive the following error message:
Fail to create system repair disc. (0xC0AA0007)

CAUSE

In certain scenarios, the time that a device takes to close a session on a disc exceeds the time-out value in IMAPI. This behavior causes the image verification to fail. This hotfix increases the time-out value.

RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix can be applied on the following platforms:
  • Windows Vista Service Pack 1
  • Windows Vista Service Pack 2
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista and Windows Server 2008SP1GDR
    6.0.6001.22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.6002.18xxxWindows Vista and Windows Server 2008SP2GDR
    6.0.6002.22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the original release of Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. The MUM and the MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Imapi2fs.dll6.0.6001.22492677,37611-Aug-200917:02x86
Imapi2fs.dll6.0.6002.22196677,37611-Aug-200916:57x86
Imapi2.dll6.0.6001.22492378,36811-Aug-200917:02x86
Imapi2.dll6.0.6002.22196378,36811-Aug-200916:57x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Imapi2fs.dll6.0.6001.224921,147,39211-Aug-200916:55x64
Imapi2fs.dll6.0.6002.221961,147,39211-Aug-200917:06x64
Imapi2.dll6.0.6001.22492506,88011-Aug-200916:55x64
Imapi2.dll6.0.6002.22196506,88011-Aug-200917:06x64
Imapi2fs.dll6.0.6001.22492677,37611-Aug-200917:02x86
Imapi2fs.dll6.0.6002.22196677,37611-Aug-200916:57x86
Imapi2.dll6.0.6001.22492378,36811-Aug-200917:02x86
Imapi2.dll6.0.6002.22196378,36811-Aug-200916:57x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Imapi2fs.dll6.0.6001.224922,221,05611-Aug-200916:53IA-64
Imapi2fs.dll6.0.6002.221962,221,05611-Aug-200916:56IA-64
Imapi2.dll6.0.6001.224921,050,62411-Aug-200916:53IA-64
Imapi2.dll6.0.6002.221961,050,62411-Aug-200916:56IA-64
Imapi2fs.dll6.0.6001.22492677,37611-Aug-200917:02x86
Imapi2fs.dll6.0.6002.22196677,37611-Aug-200916:57x86
Imapi2.dll6.0.6001.22492378,36811-Aug-200917:02x86
Imapi2.dll6.0.6002.22196378,36811-Aug-200916:57x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the 0xC0AA0007 error in IMAPI, visit the following Microsoft Developer Network Web site:
http://msdn.microsoft.com/en-us/library/cc835244(VS.85).aspx
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb973774_client_1~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,36712-Aug-200909:00Not Applicable
Package_for_kb973774_client_2~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,53112-Aug-200909:00Not Applicable
Package_for_kb973774_client~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,71312-Aug-200909:00Not Applicable
Package_for_kb973774_server_0~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,42512-Aug-200909:00Not Applicable
Package_for_kb973774_server_1~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,53112-Aug-200909:00Not Applicable
Package_for_kb973774_server~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,71312-Aug-200909:00Not Applicable
Package_for_kb973774_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,42212-Aug-200909:00Not Applicable
Package_for_kb973774_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,43012-Aug-200909:00Not Applicable
X86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6001.22492_none_81e3c69c7e66c2d9.manifestNot Applicable37,29511-Aug-200918:52Not Applicable
X86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6002.22196_none_83ce39ac7b897d59.manifestNot Applicable37,29511-Aug-200918:42Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22492_none_c334c3ab2c067dd2.manifestNot Applicable90,32111-Aug-200918:52Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6002.22196_none_c51f36bb29293852.manifestNot Applicable90,32111-Aug-200918:42Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6001.22492_none_de02622036c4340f.manifestNot Applicable37,32111-Aug-200918:43Not Applicable
Amd64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6002.22196_none_dfecd53033e6ee8f.manifestNot Applicable37,32111-Aug-200918:45Not Applicable
Amd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22492_none_1f535f2ee463ef08.manifestNot Applicable90,65511-Aug-200918:44Not Applicable
Amd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6002.22196_none_213dd23ee186a988.manifestNot Applicable90,65511-Aug-200918:45Not Applicable
Package_for_kb973774_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,37512-Aug-200909:00Not Applicable
Package_for_kb973774_client_2~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,54112-Aug-200909:00Not Applicable
Package_for_kb973774_client~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,72312-Aug-200909:00Not Applicable
Package_for_kb973774_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,43312-Aug-200909:00Not Applicable
Package_for_kb973774_server_1~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,54112-Aug-200909:00Not Applicable
Package_for_kb973774_server~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,72312-Aug-200909:00Not Applicable
Package_for_kb973774_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,43012-Aug-200909:00Not Applicable
Package_for_kb973774_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,43812-Aug-200909:00Not Applicable
X86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6001.22492_none_81e3c69c7e66c2d9.manifestNot Applicable37,29511-Aug-200918:52Not Applicable
X86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6002.22196_none_83ce39ac7b897d59.manifestNot Applicable37,29511-Aug-200918:42Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22492_none_c334c3ab2c067dd2.manifestNot Applicable90,32111-Aug-200918:52Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6002.22196_none_c51f36bb29293852.manifestNot Applicable90,32111-Aug-200918:42Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6001.22492_none_81e56a927e64cbd5.manifestNot Applicable37,30811-Aug-200918:17Not Applicable
Ia64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6002.22196_none_83cfdda27b878655.manifestNot Applicable37,30811-Aug-200918:22Not Applicable
Ia64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22492_none_c33667a12c0486ce.manifestNot Applicable90,64311-Aug-200918:18Not Applicable
Ia64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6002.22196_none_c520dab12927414e.manifestNot Applicable90,64311-Aug-200918:22Not Applicable
Package_for_kb973774_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,42912-Aug-200909:00Not Applicable
Package_for_kb973774_server_1~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,37012-Aug-200909:00Not Applicable
Package_for_kb973774_server~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,71812-Aug-200909:00Not Applicable
Package_for_kb973774_winpesrv_0~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,42612-Aug-200909:00Not Applicable
Package_for_kb973774_winpesrv~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,43412-Aug-200909:00Not Applicable
X86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6001.22492_none_81e3c69c7e66c2d9.manifestNot Applicable37,29511-Aug-200918:52Not Applicable
X86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.0.6002.22196_none_83ce39ac7b897d59.manifestNot Applicable37,29511-Aug-200918:42Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22492_none_c334c3ab2c067dd2.manifestNot Applicable90,32111-Aug-200918:52Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6002.22196_none_c51f36bb29293852.manifestNot Applicable90,32111-Aug-200918:42Not Applicable

Properties

Article ID: 973774 - Last Review: October 9, 2009 - Revision: 1.0
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbhotfixserver kbqfe kbwinserv2003presp1fix kbpubtypekc KB973774

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