Article ID: 973868 - Last Review: November 19, 2009 - Revision: 1.0

A delegate cannot cancel meetings in the organizer's calendar by using Exchange Web Service (EWS)

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SYMPTOMS

Consider the following scenario. As a delegate in a Microsoft Exchange Server 2007 environment, you create, send, and then update meeting requests for the organizer by using Exchange Web Service (EWS). However, the operation does not work if the delegate tries to cancel a meeting, and then tries to send the cancellation update request for the organizer by using EWS. In this scenario, when the delegate tries to cancel a meeting for the organizer, an "ErrorItemNotFound" error is returned.
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RESOLUTION

To resolve this problem, install the following update rollup:
971534  (http://support.microsoft.com/kb/971534/ ) Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 2, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbsurveynew kbqfe kbhotfixrollup kbexpertiseinter KB973868
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