FIX: Error message when you receive an 837 document in BizTalk Server 2006 R2 or BizTalk Server 2009: "Missing or invalid or duplicate Transaction set identifier"

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Article ID: 973901 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You use Microsoft BizTalk Server 2006 R2 or BizTalk Server 2009 to receive Health Insurance Portability and Accountability Act (HIPAA) messages from a trading partner.
  • In the EDI Properties of the party, you select the X12 Interchange Processing Properties page. In the Enable custom transaction set definitions table, you set the ST1 property to the following:
    • 837_D - Health Care Claim: Dental
    • 837_I - Health Care Claim: Institutional
    • 837_P - Health Care Claim: Professional
  • You receive one of the following kinds of 837 document:
    • 837 Dental document
    • 837 Institutional document
    • 837 Professional document
  • The ST1 segment of the incoming document is set to a value of "837."
In this scenario, the schema namespace is lost for the incoming document, and the 837 document is suspended. Additionally, an event that resembles the following is logged in the Application event log:

Event Type: Error
Event Source: BizTalk Server 2006 EDI
Event Category: None
Event ID: 8114
Description: Error encountered during parsing. The X12 transaction set with id ''contained in functional group with id '<number>', in interchange with id '<number>', with sender id '<number>', receiver id '<number>' is being suspended with following errors:

Error: 1 (Miscellaneous error) 6: Missing or invalid or duplicate Transaction set identifier 'http://schemas.microsoft.com/BizTalk/EDI/X12/2006#X12_00401_837_P'

CAUSE

This problem occurs because of a limitation in BizTalk Server. To process an incoming 837 document, BizTalk Server selects a schema by finding a match between the ST1 segment of the incoming document, and the ST1 field in the X12 Interchange Processing Properties page.

For example, you process different kinds of 837 documents (837_D, 837_I and 837_P) that have different schemas. These documents are received from the same sender. You configure the X12 Interchange Processing Properties page to specify the different target namespace for these 837 documents that are marked in the ST1 field. However, according to the HIPAA standard, the ST1 segment of the 837 document can contain a maximum of 3 characters ('837'), and the _D, _I, and _P type is lost. Therefore, BizTalk Server cannot determine which schema to use to process the incoming 837 document.

RESOLUTION

To resolve the problem, you can apply this hotfix. After you apply this hotfix, BizTalk Server uses both ST1 segment and GS8 segment in the incoming 837 document to match the ST1 filed in X12 Interchange Processing Properties page.

Note GS8 segment indicates which kind of 837 document the incoming 837 document is.

If you have specified schema namespace for 837_D, 837_I and 837_P in X12 Interchange Processing Properties page, BizTalk Server can find the schema to process the incoming 837 documents correctly.


Cumulative updated information

For BizTalk Server 2009, the hotfix that resolves this issue is included in Cumulative Update 1 for BizTalk Server 2009.

For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2429050 Cumulative update package 1 for BizTalk Server 2009

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: -
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the BizTalk Host Instance service after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft BizTalk Server 2006 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.biztalk.edi.baseartifacts.dll3.6.1546.2776,07221-Aug-200915:29x86
Microsoft.biztalk.edi.messagecore.dll3.6.1546.2337,80021-Aug-200915:29x86
Microsoft.biztalk.edi.pipelinecomponents.dll3.6.1546.2169,86421-Aug-200915:29x86
Microsoft.biztalk.edi.shared.dll3.6.1546.2161,65621-Aug-200915:29x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure X12 interchange processing properties, visit the following Microsoft Developer Network (MSDN) Web sites:
http://msdn.microsoft.com/en-us/library/dd759519%28BTS.10%29.aspx
http://msdn.microsoft.com/en-us/library/dd801380%28BTS.10%29.aspx
For more information about how BizTalk Server receives an Electronic Data Interchange (EDI) message, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/dd746149%28BTS.10%29.aspx

Properties

Article ID: 973901 - Last Review: December 8, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Standard
Keywords: 
kbexpertiseadvanced kbautohotfix kbfix kbbiztalk2006r2sp1fix kbsurveynew kbqfe kbbiztalk2009presp1fix KB973901

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