Article ID: 973912 - Last Review: November 20, 2009 - Revision: 2.1 Error message when an Exchange 2007 user clicks "Post" to submit a new post item for a moderated public folder in OWA: "The item that you attempted to access no longer exists
SYMPTOMSWhen a Microsoft Exchange Server 2007 user clicks
Post to submit a new post item for a moderated public folder in Outlook Web Access
(OWA), the user receives the following error message: "The
item that you attempted to access no longer exists" CAUSEWhen a post item is submitted to the public folder store, the OWA client tries to reload the item from the public folder store to make sure that all properties were captured correctly. However, a rule is triggered to send the item to the moderator of the public folder. Therefore, the reload of the item fails on the OWA client because the item no longer exists in the public folder store. RESOLUTIONTo resolve this problem, install the following update rollup: 971534
(http://support.microsoft.com/kb/971534/
)
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2
Note The hotfix applies an update that modifies some event handlers to prevent the OWA clients from reloading the item. MORE INFORMATIONFor more information about moderated public folder, please
visit the following Microsoft Web site: http://office.microsoft.com/en-us/outlook/HA101488031033.aspx (http://office.microsoft.com/en-us/outlook/HA101488031033.aspx) | Other Resources Other Support Sites
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