It may take longer than expected to delete the browsing history in Internet Explorer 8 on a computer that has the Sysprep tool installed

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Article ID: 973925 - View products that this article applies to.
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SYMPTOMS

You have the Sysprep tool installed on a computer that has Windows Internet Explorer 8 installed. When you delete the browsing history in Internet Explorer, the browsing history takes long than expected to delete.

CAUSE

This problem may occur when the Sysprep cleanup routine for Internet Explorer is running while you delete the browsing history in Internet Explorer. In this scenario, it may take 8 minutes to delete the browsing history.

RESOLUTION

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current update, visit the following Microsoft Web site:
http://windowsupdate.microsoft.com
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 972260 (MS09-034). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
972260 MS09-034: Cumulative security update for Internet Explorer

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
923737 How to reset Internet Explorer settings

Properties

Article ID: 973925 - Last Review: July 28, 2009 - Revision: 1.2
APPLIES TO
  • Windows Internet Explorer 8, when used with:
    • Windows Server 2008 Datacenter without Hyper-V
    • Windows Server 2008 Enterprise without Hyper-V
    • Windows Server 2008 for Itanium-Based Systems
    • Windows Server 2008 Standard without Hyper-V
    • Windows Server 2008 Datacenter
    • Windows Server 2008 Enterprise
    • Windows Server 2008 Standard
    • Windows Web Server 2008
    • Windows Server 2008 R2 Datacenter
    • Windows Server 2008 R2 Enterprise
    • Windows Server 2008 R2 Standard
    • Windows Web Server 2008 R2
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Ultimate
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business 64-bit Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional x64 Edition
    • Microsoft Windows Server 2003, Datacenter x64 Edition
    • Microsoft Windows Server 2003, Enterprise x64 Edition
    • Microsoft Windows Server 2003, Standard x64 Edition
    • Microsoft Windows Server 2003, Web Edition
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Keywords: 
kbexpertiseinter kbtshoot kbfix kbsurveynew kbprb KB973925

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