Article ID: 974037 - View products that this article applies to.
When you try to perform a manual promotion process for an e-mail message in Microsoft Dynamics CRM for Microsoft Office Outlook, you receive the following error message:
This problem occurs if the following conditions are true:
Invalid Email Address.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes