The lines in a batch are not updated after you add a line to a batch of a general journal in the Role Tailored Client (RTC) in Microsoft Dynamics NAV 2009

Article ID: 974245
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
This article applies to Microsoft Dynamics NAV for all countries and all language locales.
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Symptoms

Assume that you add a line to a batch of a general journal in the Role Tailored Client (RTC) in Microsoft Dynamics NAV 2009. After you close and the reopen the general journal, the lines in the batch are not updated. This problem occurs if you changed the batch name.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

PartnersCustomers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.



How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.

The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.

If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.

If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.

If you click Cancel, the download process stops.


How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.

Step 1: Replace the files in the Microsoft Dynamics NAV Classic Client installation

In the Microsoft Dynamics NAV Classic Client installation, replace the following files by using the hotfix or the update file.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dbm.dll6.0.29548.0444,21629-Jul-200916:56x86
Fin.exe6.0.29548.012,257,09629-Jul-200916:56x86
Finhlink.exe6.0.29548.0452,42429-Jul-200916:57x86
Finsql.exe6.0.29548.012,343,12029-Jul-200916:56x86
Nc_netb.dll6.0.29548.0108,36829-Jul-200916:56x86
Nc_tcp.dll6.0.29548.0108,35229-Jul-200916:56x86
Nc_tcps.dll6.0.29548.0153,42429-Jul-200916:56x86
Ndbcs.dll6.0.29548.01,333,05629-Jul-200916:56x86
Slave.exe6.0.29548.0161,61629-Jul-200916:56x86
To replace the existing Microsoft Dynamics NAV files, follow these steps:
  1. Close the Microsoft Dynamics NAV Classic Client.
  2. Locate the Microsoft Dynamics NAV Classic Client installation directory. The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\Classic
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.
  5. Click Yes to overwrite the files in the directory.

Step 2: Replace the files in the Microsoft Dynamics NAV Role Tailored Client installation

In the Microsoft Dynamics NAV Role Tailored Client installation, replace the following files by using the hotfix or the update file.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dundaswinchart.dll5.0.0.16922,733,92029-Jul-200916:56x86
Microsoft.dynamics.framework.patterns.dll1.2.10579.19271,64824-Jul-200906:59x86
Microsoft.dynamics.framework.ui.dll1.2.10579.192653,26424-Jul-200906:59x86
Microsoft.dynamics.framework.ui.mapping.dll1.2.10579.192100,32024-Jul-200906:59x86
Microsoft.dynamics.framework.ui.navigation.dll1.2.10579.19221,48024-Jul-200906:59x86
Microsoft.dynamics.framework.ui.ux2006.dll1.2.10579.19292,03229-Jul-200916:46x86
Microsoft.dynamics.framework.ui.ux2006.winforms.dll1.2.10579.19238,80829-Jul-200916:45x86
Microsoft.dynamics.framework.ui.windows.dll1.2.10579.19283,93624-Jul-200906:59x86
Microsoft.dynamics.framework.ui.winforms.controls.dll1.2.10579.1922,066,42424-Jul-200906:59x86
Microsoft.dynamics.framework.ui.winforms.dll1.2.10579.192632,80824-Jul-200906:59x86
Microsoft.dynamics.nav.client.builder.dll6.0.29548.0165,77629-Jul-200916:45x86
Microsoft.dynamics.nav.client.exe6.0.29548.0141,16829-Jul-200916:45x86
Microsoft.dynamics.nav.client.interop.communicator.dll1.0.559.18375,68829-Jul-200916:45x86
Microsoft.dynamics.nav.client.serviceconnection.dll6.0.29548.075,68029-Jul-200916:45x86
Microsoft.dynamics.nav.client.ui.dll6.0.29548.0427,90429-Jul-200916:45x86
Microsoft.dynamics.nav.client.winforms.dll6.0.29548.0276,36829-Jul-200916:45x86
Microsoft.dynamics.nav.client.winforms.tlbNot applicable2,65229-Jul-200912:18Not applicable
Microsoft.dynamics.nav.language.dll6.0.29548.01,865,58429-Jul-200916:46x86
Microsoft.dynamics.nav.types.dll6.0.29548.0382,84029-Jul-200916:46x86
Microsoft.office.interop.outlook.dll10.0.4504.0395,13629-Jul-200916:56x86

To replace these files, follow these steps:
  1. Close the Microsoft Dynamics NAV Role Tailored Client.
  2. Locate the Microsoft Dynamics NAV Role Tailored Client installation directory. The Microsoft Dynamics NAV Role Tailored Client is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Role Tailored Client installation directory.
  5. Click Yes to overwrite the files in the directory.

Step 3: Replace the files in the Microsoft Dynamics NAV Server installation

In the Microsoft Dynamics NAV Server installation, replace the following files by using the hotfix or the update file.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Httpcfg.exe5.2.3790.022,33629-Jul-200916:56x86
Microsoft.dynamics.nav.language.dll6.0.29548.01,865,58429-Jul-200916:45x86
Microsoft.dynamics.nav.ncl.dll6.0.29548.0489,33629-Jul-200916:45x86
Microsoft.dynamics.nav.server.exe6.0.29548.0137,07229-Jul-200916:46x86
Microsoft.dynamics.nav.server.exe.configNot applicable21116-Jun-200919:29Not applicable
Microsoft.dynamics.nav.service.dll6.0.29548.0120,70429-Jul-200916:46x86
Microsoft.dynamics.nav.service.runtime.dll6.0.29548.063,37629-Jul-200916:46x86
Microsoft.dynamics.nav.service.webservices.dll6.0.29548.0128,90429-Jul-200916:45x86
Microsoft.dynamics.nav.types.dll6.0.29548.0382,83229-Jul-200916:46x86
Microsoft.dynamics.nav.watson.dll6.0.29548.038,78429-Jul-200916:45x86
Nclcsrt.etxNot applicable87,27929-Jul-200908:34Not applicable
Nclcsrt.stxNot applicable81,08329-Jul-200908:34Not applicable
Nclcsrts.dllNot applicable1,394,50429-Jul-200916:56x86
Ndbcs.dll6.0.29548.01,333,05629-Jul-200916:56x86

To replace these files, follow these steps:
  1. Stop the Microsoft Dynamics NAV Server.
  2. Locate the Microsoft Dynamics NAV Server installation directory. The Microsoft Dynamics NAV Server is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\Service
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Server installation directory.
  5. Click Yes to overwrite the files in the directory.
  6. Start the Microsoft Dynamics NAV Server.
In the Common Files folder, replace the following files by using the hotfix or the update files.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Customization.xmlNot applicable1,11516-Jun-200919:24Not applicable
Msoutl.olb11.0.5510.0200,24816-Jun-200919:24Not applicable

To replace the existing files, follow these steps:
  1. Locate the following folder in the Common Files directory:
    C:\Program Files\Common Files\Microsoft Dynamics NAV\OLSync
  2. Copy the files that you downloaded.
  3. Paste the files that you downloaded into the Common Files directory.
  4. Click Yes to overwrite the files in the directory.
In the Windows\System32 folder, replace the following files by using the hotfix or the update files.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cdo.dll6.5.7940.0775,49629-Jul-200916:56x86
Gapi32.dll6.5.7940.071,48829-Jul-200916:56x86

To replace the existing files, follow these steps:
  1. Locate the following Windows\System32 directory:
    C:\Windows\System32
  2. Copy the files that you downloaded.
  3. Paste the files that you downloaded into the Windows\System32 directory.
  4. Click Yes to overwrite the files in the directory.

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Properties

Article ID: 974245 - Last Review: November 7, 2012 - Revision: 3.0
Keywords: 
kbmbsgeneralledger kbautohotfix kbsurveynew kbmbsmigrate kbhotfixserver kbqfe kbexpertiseadvanced kbexpertiseinter KB974245

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