The Data Collector Set may not start on a computer that is running Windows Server 2008 or Windows Vista

Article translations Article translations
Article ID: 974605 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • You create a new Data Collector Set by using the Performance Monitor tool on a computer that is running Windows Server 2008 or Windows Vista.
  • You add some performance counters to the created Data Collector Set.
  • You schedule the new Data Collector Set to run regularly.
In this scenario, the Data Collector Set may not start.

CAUSE

This issue occurs because of an access violation exception.

The expected behavior is that the PdhExpandWildCardPath function returns the path list together with both NULL characters in all scenarios.

However, when the length of the input buffer is one short of the required length, the PdhExpandWildCardPath function returns success and returns the path list together with only one NULL character. This behavior causes the calling function to trigger an access violation exception.

The data collector for the performance log also calls the PdhExpandWildCardPath function. Therefore, when the access violation exception occurs, the data collector cannot start.

RESOLUTION

To resolve the issue, install this hotfix. After you install this hotfix, the PdhExpandWildCardPath function returns the code PDH_MORE_DATA if the length of the input buffer is one short of the required length.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6001.22493242,68812-Aug-200912:24x86
Pla.dll6.0.6001.224931,502,20812-Aug-200912:24x86
Plamig.dll6.0.6001.2249396,25612-Aug-200912:24x86
Plasrv.exe6.0.6001.224937,68012-Aug-200909:54x86
For all supported x86-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6002.22197242,68812-Aug-200912:38x86
Pla.dll6.0.6002.221971,502,20812-Aug-200912:38x86
Plamig.dll6.0.6002.2219796,25612-Aug-200909:52x86
Plasrv.exe6.0.6002.221977,68012-Aug-200909:52x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6001.22493664,57612-Aug-200913:47IA-64
Pla.dll6.0.6001.224933,428,35212-Aug-200913:47IA-64
Plamig.dll6.0.6001.22493239,10412-Aug-200913:47IA-64
Plasrv.exe6.0.6001.2249316,38412-Aug-200911:10IA-64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6001.22493242,68812-Aug-200912:24x86
Pla.dll6.0.6001.224931,502,20812-Aug-200912:24x86
Plamig.dll6.0.6001.2249396,25612-Aug-200912:24x86
For all supported Itanium-based versions of Windows Server 2008 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6002.22197664,57612-Aug-200914:08IA-64
Pla.dll6.0.6002.221973,428,35212-Aug-200914:08IA-64
Plamig.dll6.0.6002.22197239,10412-Aug-200914:09IA-64
Plasrv.exe6.0.6002.2219716,38412-Aug-200909:56IA-64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6002.22197242,68812-Aug-200912:38x86
Pla.dll6.0.6002.221971,502,20812-Aug-200912:38x86
Plamig.dll6.0.6002.2219796,25612-Aug-200909:52x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6001.22493664,57612-Aug-200913:47IA-64
Pla.dll6.0.6001.224933,428,35212-Aug-200913:47IA-64
Plamig.dll6.0.6001.22493239,10412-Aug-200913:47IA-64
Plasrv.exe6.0.6001.2249316,38412-Aug-200911:10IA-64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6001.22493242,68812-Aug-200912:24x86
Pla.dll6.0.6001.224931,502,20812-Aug-200912:24x86
Plamig.dll6.0.6001.2249396,25612-Aug-200912:24x86
For all supported x64-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6002.22197664,57612-Aug-200914:08IA-64
Pla.dll6.0.6002.221973,428,35212-Aug-200914:08IA-64
Plamig.dll6.0.6002.22197239,10412-Aug-200914:09IA-64
Plasrv.exe6.0.6002.2219716,38412-Aug-200909:56IA-64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pdh.dll6.0.6002.22197242,68812-Aug-200912:38x86
Pla.dll6.0.6002.221971,502,20812-Aug-200912:38x86
Plamig.dll6.0.6002.2219796,25612-Aug-200909:52x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Additional file information for Windows Server 2008 and for Windows Vista


Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb974605_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36713-Aug-200911:36Not Applicable
Package_for_kb974605_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69313-Aug-200911:36Not Applicable
Package_for_kb974605_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71313-Aug-200911:36Not Applicable
Package_for_kb974605_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42113-Aug-200911:36Not Applicable
Package_for_kb974605_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69013-Aug-200911:36Not Applicable
Package_for_kb974605_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70113-Aug-200911:36Not Applicable
Package_for_kb974605_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42513-Aug-200911:36Not Applicable
Package_for_kb974605_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69413-Aug-200911:36Not Applicable
Package_for_kb974605_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71313-Aug-200911:36Not Applicable
X86_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6001.22493_none_b407e2ae49d5eb9a.manifestNot Applicable168,88112-Aug-200914:24Not Applicable
X86_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22197_none_b5f255be46f8a61a.manifestNot Applicable168,88112-Aug-200914:21Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6001.22493_none_b40986a449d3f496.manifestNot Applicable168,90512-Aug-200915:22Not Applicable
Ia64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22197_none_b5f3f9b446f6af16.manifestNot Applicable168,90512-Aug-200915:38Not Applicable
Package_for_kb974605_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42513-Aug-200911:36Not Applicable
Package_for_kb974605_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,52913-Aug-200911:36Not Applicable
Package_for_kb974605_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70613-Aug-200911:36Not Applicable
Package_for_kb974605_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42913-Aug-200911:36Not Applicable
Package_for_kb974605_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53313-Aug-200911:36Not Applicable
Package_for_kb974605_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71713-Aug-200911:36Not Applicable
Wow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6001.22493_none_1a7b288436941ecb.manifestNot Applicable152,55512-Aug-200914:12Not Applicable
Wow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22197_none_1c659b9433b6d94b.manifestNot Applicable152,55512-Aug-200914:12Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6001.22493_none_10267e3202335cd0.manifestNot Applicable168,92912-Aug-200914:21Not Applicable
Amd64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22197_none_1210f141ff561750.manifestNot Applicable168,92912-Aug-200914:17Not Applicable
Package_for_kb974605_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37513-Aug-200911:36Not Applicable
Package_for_kb974605_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70513-Aug-200911:37Not Applicable
Package_for_kb974605_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72313-Aug-200911:37Not Applicable
Package_for_kb974605_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42913-Aug-200911:36Not Applicable
Package_for_kb974605_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70213-Aug-200911:37Not Applicable
Package_for_kb974605_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71113-Aug-200911:37Not Applicable
Package_for_kb974605_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43313-Aug-200911:36Not Applicable
Package_for_kb974605_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70613-Aug-200911:37Not Applicable
Package_for_kb974605_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72313-Aug-200911:37Not Applicable
Wow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6001.22493_none_1a7b288436941ecb.manifestNot Applicable152,55512-Aug-200914:12Not Applicable
Wow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22197_none_1c659b9433b6d94b.manifestNot Applicable152,55512-Aug-200914:12Not Applicable

REFERENCES

For more information about the PdhExpandWildCardPath function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa372606(VS.85).aspx

Properties

Article ID: 974605 - Last Review: October 15, 2009 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbhotfixserver kbautohotfix kbexpertiseadvanced kbqfe kbsurveynew KB974605

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com