Exchange Client Access Server Setup & Autodiscover

Microsoft Professional Advisory Services is a support option that provides short-term, proactive, consultative support beyond break-fix product maintenance needs. This includes working with the same technician for assistance with issues like product migration, code review, or new program development and is a remote, phone-based support option. This service is typically used for shorter engagements, and is designed for developers and IT professionals who do not require the traditional onsite consulting or sustained account management services that are available from other Microsoft support options.

For additional information on Microsoft Advisory Services, including on how to engage, refer to this Microsoft web page:

http://support.microsoft.com/gp/AdvisoryService (http://support.microsoft.com/gp/AdvisoryService)

This Advisory Services scenario is designed to assist you with the deployment and configuration of CAS server(s) such that remote users can successfully use not only Outlook Anywhere, (along with Autodiscover) but also Outlook Web Access (OWA) and Exchange ActiveSync (EAS). Advisory Services for this scenario involves extensive design considerations and discerning Exchange issues from issues stemming from third-party software (such as firewalls). Services depend heavily on the environment and network infrastructure.

Each Advisory Services engagement will begin with some questions designed to scope the project and determine your exact needs. For this scenario, the scoping questions include:

1. Which Client Access Server feature(s) are you interested in?
2. What third-party software solutions are in your environment?
3. What security concerns are involved?

Below is a list of self-help resources or this scenario. These resources may also be used by Microsoft Support Engineers during an Advisory Services engagement.

Autodiscover Resources

White Paper: Exchange 2007 Autodiscover Service

This white paper provides detailed information about the Microsoft Exchange Autodiscover service. It also includes information about how to configure this service in various deployment scenarios. Use the conceptual information and procedures in this white paper to help you deploy the Autodiscover service.
http://technet.microsoft.com/en-us/library/bb332063.aspx (http://technet.microsoft.com/en-us/library/bb332063.aspx)

Overview of the Autodiscover Service

This document describes the Autodiscover Service.
http://technet.microsoft.com/en-us/library/bb124251.aspx (http://technet.microsoft.com/en-us/library/bb124251.aspx)

Deployment Considerations for the Autodiscover Service

The document provides information on how to deploy the Autodiscover service.
http://technet.microsoft.com/en-us/library/aa997633.aspx (http://technet.microsoft.com/en-us/library/aa997633.aspx)

Managing the Autodiscover Service

This document provides information on how to configure the Autodiscover service once deployed.
http://technet.microsoft.com/en-us/library/aa995956.aspx (http://technet.microsoft.com/en-us/library/aa995956.aspx)

Certificates Resources

White Paper: Exchange 2007 Client Access and SSL

This white paper provides detailed information about the Microsoft Exchange Client Access server role and how to implement Secure Sockets Layer (SSL) on the Client Access server role. It covers various deployment scenarios and provides conceptual and procedural configuration information.
http://technet.microsoft.com/en-us/library/cc164344.aspx (http://technet.microsoft.com/en-us/library/cc164344.aspx)

Understanding the Self-Signed Certificate in Exchange 2007

This document provides information regarding the Self-Signed Certificate feature.
http://technet.microsoft.com/en-us/library/bb851554.aspx (http://technet.microsoft.com/en-us/library/bb851554.aspx)

Client Resources

Deploying Outlook Anywhere

This document describes how to successfully deploy the Outlook Anywhere feature.
http://technet.microsoft.com/en-us/library/aa998934.aspx (http://technet.microsoft.com/en-us/library/aa998934.aspx)

Understanding Exchange ActiveSync Autodiscover

This document provides in-depth information on the Autodiscover feature.
http://technet.microsoft.com/en-us/library/aa997473.aspx (http://technet.microsoft.com/en-us/library/aa997473.aspx)

Understanding Proxying and Redirection

In a Microsoft Exchange Server 2007 organization, a computer that is running Exchange 2007 that has the Client Access server role installed can act as a proxy for other Client Access servers within the organization. This document describes how this can be completed.
http://technet.microsoft.com/en-us/library/bb310763.aspx (http://technet.microsoft.com/en-us/library/bb310763.aspx)

Overview of Exchange Server 2007 CAS Proxying

Microsoft Exchange Team Blog posting on how to implemetn CAS Proxing and Redirection.
http://msexchangeteam.com/archive/2007/09/04/446918.aspx (http://msexchangeteam.com/archive/2007/09/04/446918.aspx)

How to Simplify the Outlook Web Access URL

This topic explains how to simplify the Microsoft Office Outlook Web Access URL in Microsoft Exchange Server 2007.
http://technet.microsoft.com/en-us/library/aa998359.aspx (http://technet.microsoft.com/en-us/library/aa998359.aspx)

How to Enable Users to Access Public Folders from Outlook Web Access
This topic provides information about how to access public folders from Microsoft Office Outlook Web Access in Microsoft Exchange Server 2007.
http://technet.microsoft.com/en-us/library/bb430795.aspx (http://technet.microsoft.com/en-us/library/bb430795.aspx)