Another service may be unexpectedly also stopped on a node of a Windows Server 2003-based cluster if the ResUtilStopResourceService function is used to stop a service

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Article ID: 974857 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You build a cluster resource DLL to manage services on a node of a Windows Server 2003-based cluster.
  • In the resource DLL, you call the ResUtilStopResourceService function to stop a service.
In this scenario, another service may be unexpectedly stopped on the computer.

CAUSE

The issue happens because the ResUtilStopResourceService function closes the handle of the Service Control Manager (SCM) two times in some scenarios.

The closed handle is reused and served to the next OpenService call. If the closed handle is reused by another service between the first close handle call and the second close handle call, the service is unexpectedly closed.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, the computer must be running Windows Server 2003 Service Pack 2 (SP2).

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Resutils.dll5.2.3790.458663,48809-Sep-200921:59x86
For all supported Itanium-based versions of Windows Server 2003 Service Pack 2 (SP2)
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Resutils.dll5.2.3790.4586157,18410-Sep-200904:22IA-64SP2Not Applicable
Wresutils.dll5.2.3790.458663,48810-Sep-200904:22x86SP2WOW
For all supported x64-based versions of Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Resutils.dll5.2.3790.4586100,86410-Sep-200904:22x64SP2Not Applicable
Wresutils.dll5.2.3790.458663,48810-Sep-200904:22x86SP2WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about the ResUtilStopResourceService function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa372821(VS.85).aspx

Properties

Article ID: 974857 - Last Review: October 14, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Keywords: 
kbhotfixserver kbautohotfix kbexpertiseadvanced kbqfe kbsurveynew KB974857

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