Article ID: 975104 - Last Review: September 2, 2009 - Revision: 1.2

Exchange 2010 setup process fails if you try to install Exchange Server 2010 into a domain that has an underscore character ( _ ) in the domain name

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SYMPTOMS

If you try to install Exchange Server 2010 in a domain that has an underscore character ( _ ) in the domain name, the installation may fail on a pre-request rule. However, in this scenario, the Exchange Server 2003 installation can be successful.

MORE INFORMATION

This failure occurs because the Exchange 2010 Setup program creates a self-signed x.509 certificate for the server whose FQDN includes an underscore character ( _ ). However, X.509 rules indicate that the underscore character ( _ ) is not valid in X.509 certificate. The setup failure occurs in the Tlscertificateinfo.cs file, which throws the following argument exception:
(Microsoft.Exchange.Net.NetException.InvalidFQDN(name), "subjectAlternativeNames")
This failure occurs because the installation program does not find any valid DNS names in the Subject Alternative Name field of the self-signed x.509 certificate.

STATUS

This behavior is by design.

MORE INFORMATION

For more information about how to enable the verbose logging, click the following article number to view the article in the Microsoft Knowledge Base:
330461  (http://support.microsoft.com/kb/330461/ ) How to troubleshoot Server ActiveSync

APPLIES TO
  • Microsoft Exchange Server 2010 Coexistence
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
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