Some custom-sized pages are printed incorrectly if they have different dimensions and are printed consecutively from a computer running Windows Server 2003, Windows Vista or Windows Server 2008

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Article ID: 975126 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install a PostScript print driver for a printer on a computer that is running Windows Server 2003, Windows Vista or Windows Server 2008.
  • The document that you want to print has multiple pages.
  • Two consecutive pages in the document are custom-sized pages. Additionally, these custom-sized pages have different dimensions.
  • In the printing preferences, you configure the printer to print on both sides of the page.
  • You print the document.
In this scenario, the second custom-sized page is printed incorrectly. Specifically, the second custom-sized page is printed in the dimensions of the first custom-sized page. Therefore, some content on the second custom-sized page may be truncated.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix can be applied on the following platforms:
  • Windows Server 2003 Service Pack 2
  • Windows Vista Service Pack 2
  • Windows Server 2008 Service Pack 2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KB975126.cat) that is signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Locale.gpdNot Applicable14,08803-Jan-200805:23Not ApplicableSP2
P6disp.gpdNot Applicable25,48903-Jan-200805:22Not ApplicableSP2
P6font.gpdNot Applicable3,29303-Jan-200805:22Not ApplicableSP2
Pcl4res.dll0.3.5479.0288,76815-Jun-200913:58x86SP2
Pcl5eres.dll0.3.5479.01,058,81615-Jun-200913:58x86SP2
Pcl5ures.dll0.3.5479.01,057,28015-Jun-200913:58x86SP2
Pclxl.dll0.3.5479.0207,87203-Jan-200805:10x86SP2
Pclxl.gpdNot Applicable10,37503-Jan-200805:22Not ApplicableSP2
Pjl.gpdNot Applicable1,15603-Jan-200805:22Not ApplicableSP2
Ps5ui.dll0.3.6002.22223731,64806-Nov-200912:14x86SP2
Pscript.hlpNot Applicable26,03803-Jan-200805:10Not ApplicableSP2
Pscript.ntfNot Applicable1,060,54803-Jan-200805:10Not ApplicableSP2
Pscript5.dll0.3.6002.22223543,74406-Nov-200912:14x86SP2
Pscrptfe.ntfNot Applicable1,288,25203-Jan-200805:10Not ApplicableSP2
Ps_schm.gdlNot Applicable5,56103-Jan-200805:10Not ApplicableSP2
Ttfsub.gpdNot Applicable69803-Jan-200805:23Not ApplicableSP2
For all supported x64-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Locale.gpdNot Applicable14,08806-Nov-200912:14Not ApplicableSP2
P6disp.gpdNot Applicable25,48906-Nov-200912:14Not ApplicableSP2
P6font.gpdNot Applicable3,29306-Nov-200912:14Not ApplicableSP2
Pcl4res.dll0.3.5479.0288,76806-Nov-200912:14x64SP2
Pcl5eres.dll0.3.5479.01,058,81606-Nov-200912:14x64SP2
Pcl5ures.dll0.3.5479.01,057,28006-Nov-200912:14x64SP2
Pclxl.dll0.3.5479.0207,87206-Nov-200912:14x64SP2
Pclxl.gpdNot Applicable10,37506-Nov-200912:14Not ApplicableSP2
Pjl.gpdNot Applicable1,15606-Nov-200912:14Not ApplicableSP2
Ps5ui.dll0.3.6002.22223854,52806-Nov-200912:14x64SP2
Pscript.hlpNot Applicable26,03806-Nov-200912:14Not ApplicableSP2
Pscript.ntfNot Applicable1,062,73206-Nov-200912:14Not ApplicableSP2
Pscript5.dll0.3.6002.22223629,24806-Nov-200912:14x64SP2
Pscrptfe.ntfNot Applicable1,293,18006-Nov-200912:14Not ApplicableSP2
Ps_schm.gdlNot Applicable5,56106-Nov-200912:14Not ApplicableSP2
Ttfsub.gpdNot Applicable69806-Nov-200912:14Not ApplicableSP2
For all supported IA-64-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Locale.gpdNot Applicable14,08806-Nov-200912:11Not ApplicableSP2
P6disp.gpdNot Applicable25,48906-Nov-200912:11Not ApplicableSP2
P6font.gpdNot Applicable3,29306-Nov-200912:11Not ApplicableSP2
Pcl4res.dll0.3.5479.0288,76806-Nov-200912:11IA-64SP2
Pcl5eres.dll0.3.5479.01,058,81606-Nov-200912:11IA-64SP2
Pcl5ures.dll0.3.5479.01,057,28006-Nov-200912:11IA-64SP2
Pclxl.dll0.3.5479.0207,87206-Nov-200912:11IA-64SP2
Pclxl.gpdNot Applicable10,37506-Nov-200912:11Not ApplicableSP2
Pjl.gpdNot Applicable1,15606-Nov-200912:11Not ApplicableSP2
Ps5ui.dll0.3.6002.222231,569,79206-Nov-200912:11IA-64SP2
Pscript.hlpNot Applicable26,03806-Nov-200912:11Not ApplicableSP2
Pscript.ntfNot Applicable1,062,73206-Nov-200912:11Not ApplicableSP2
Pscript5.dll0.3.6002.222231,163,77606-Nov-200912:11IA-64SP2
Pscrptfe.ntfNot Applicable1,293,18006-Nov-200912:11Not ApplicableSP2
Ps_schm.gdlNot Applicable5,56106-Nov-200912:11Not ApplicableSP2
Ttfsub.gpdNot Applicable69806-Nov-200912:11Not ApplicableSP2
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista and Windows Server 2008SP1GDR
    6.0.6001.22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.6002.18xxxWindows Vista and Windows Server 2008SP2GDR
    6.0.6002.22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the original release of Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that is installed for each environment are listed separately. The MUM and the MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08803-Apr-200923:29Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200923:29Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200923:29Not Applicable
Mxdwdrv.dll0.3.6002.22223779,77610-Sep-200917:08x86
P6disp.gpdNot Applicable25,48903-Apr-200923:00Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200923:00Not Applicable
Pcl4res.dll0.3.5479.0288,76810-Sep-200917:08x86
Pcl5eres.dll0.3.5479.01,058,81610-Sep-200917:08x86
Pcl5ures.dll0.3.5479.01,057,28010-Sep-200917:08x86
Pclxl.dll0.3.5479.0207,87210-Sep-200916:49x86
Pclxl.gpdNot Applicable10,37503-Apr-200923:00Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200923:00Not Applicable
Pjlmon.dll6.0.6002.2222317,40810-Sep-200917:09x86
Ps5ui.dll0.3.6002.22223731,64810-Sep-200917:08x86
Pscript.hlpNot Applicable26,03803-Apr-200921:49Not Applicable
Pscript.ntfNot Applicable1,060,54803-Apr-200923:30Not Applicable
Pscript5.dll0.3.6002.22223543,74410-Sep-200917:08x86
Pscrptfe.ntfNot Applicable1,288,25203-Apr-200923:31Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200923:29Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200923:29Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200923:29Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200923:29Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200923:29Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200923:29Not Applicable
Unidrv.dll0.3.6002.22223373,24810-Sep-200917:09x86
Unidrv.hlpNot Applicable21,22503-Apr-200921:49Not Applicable
Unidrvui.dll0.3.6002.22223744,96010-Sep-200917:08x86
Unires.dll0.3.6002.22223761,34410-Sep-200917:08x86
Xpssvcs.dll6.0.6002.222231,676,28810-Sep-200917:10x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08803-Apr-200922:32Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200922:32Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200922:32Not Applicable
Mxdwdrv.dll0.3.6002.22223760,32010-Sep-200920:43x64
P6disp.gpdNot Applicable25,48903-Apr-200922:04Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200922:04Not Applicable
Pcl4res.dll0.3.5479.0288,76810-Sep-200920:43x64
Pcl5eres.dll0.3.5479.01,058,81610-Sep-200920:43x64
Pcl5ures.dll0.3.5479.01,057,28010-Sep-200920:43x64
Pclxl.dll0.3.5479.0207,87210-Sep-200920:25x64
Pclxl.gpdNot Applicable10,37503-Apr-200922:04Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200922:04Not Applicable
Pjlmon.dll6.0.6002.2222321,50410-Sep-200920:44x64
Ps5ui.dll0.3.6002.22223854,52810-Sep-200920:43x64
Pscript.hlpNot Applicable26,03803-Apr-200921:10Not Applicable
Pscript.ntfNot Applicable1,062,73203-Apr-200922:32Not Applicable
Pscript5.dll0.3.6002.22223629,24810-Sep-200920:43x64
Pscrptfe.ntfNot Applicable1,293,18003-Apr-200922:33Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200922:32Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200922:32Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200922:32Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200922:32Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200922:32Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200922:32Not Applicable
Unidrv.dll0.3.6002.22223472,06410-Sep-200920:45x64
Unidrv.hlpNot Applicable21,22503-Apr-200921:10Not Applicable
Unidrvui.dll0.3.6002.22223884,22410-Sep-200920:43x64
Unires.dll0.3.6002.22223761,34410-Sep-200920:43x64
Xpssvcs.dll6.0.6002.222232,936,83210-Sep-200920:46x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08803-Apr-200922:32Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200922:32Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200922:32Not Applicable
Mxdwdrv.dll0.3.6002.222231,574,91210-Sep-200916:57IA-64
P6disp.gpdNot Applicable25,48903-Apr-200922:04Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200922:04Not Applicable
Pcl4res.dll0.3.5479.0288,76810-Sep-200916:57IA-64
Pcl5eres.dll0.3.5479.01,058,81610-Sep-200916:57IA-64
Pcl5ures.dll0.3.5479.01,057,28010-Sep-200916:57IA-64
Pclxl.dll0.3.5479.0207,87210-Sep-200916:39IA-64
Pclxl.gpdNot Applicable10,37503-Apr-200922:04Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200922:04Not Applicable
Pjlmon.dll6.0.6002.2222352,73610-Sep-200916:58IA-64
Ps5ui.dll0.3.6002.222231,569,79210-Sep-200916:57IA-64
Pscript.hlpNot Applicable26,03803-Apr-200921:10Not Applicable
Pscript.ntfNot Applicable1,062,73203-Apr-200922:33Not Applicable
Pscript5.dll0.3.6002.222231,163,77610-Sep-200916:57IA-64
Pscrptfe.ntfNot Applicable1,293,18003-Apr-200922:34Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200922:32Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200922:32Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200922:32Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200922:32Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200922:32Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200922:32Not Applicable
Unidrv.dll0.3.6002.222231,148,92810-Sep-200917:00IA-64
Unidrv.hlpNot Applicable21,22503-Apr-200921:10Not Applicable
Unidrvui.dll0.3.6002.222231,650,68810-Sep-200916:57IA-64
Unires.dll0.3.6002.22223761,34410-Sep-200916:57IA-64
Xpssvcs.dll6.0.6002.222235,282,30410-Sep-200917:01IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb975126_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69311-Sep-200910:39Not Applicable
Package_for_kb975126_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43011-Sep-200910:39Not Applicable
Package_for_kb975126_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,68911-Sep-200910:39Not Applicable
Package_for_kb975126_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42211-Sep-200910:39Not Applicable
Package_for_kb975126_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69311-Sep-200910:39Not Applicable
Package_for_kb975126_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43011-Sep-200910:39Not Applicable
X86_ntprint.inf_31bf3856ad364e35_6.0.6002.22223_none_3d5e1452d1044ea9.manifestNot Applicable19,23511-Sep-200910:49Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_ntprint.inf_31bf3856ad364e35_6.0.6002.22223_none_997cafd68961bfdf.manifestNot Applicable19,29511-Sep-200910:56Not Applicable
Package_1_for_kb975126~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,48411-Sep-200910:39Not Applicable
Package_2_for_kb975126~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,32011-Sep-200910:39Not Applicable
Package_3_for_kb975126~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,32011-Sep-200910:39Not Applicable
Package_for_kb975126_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70511-Sep-200910:39Not Applicable
Package_for_kb975126_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43811-Sep-200910:39Not Applicable
Package_for_kb975126_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70111-Sep-200910:39Not Applicable
Package_for_kb975126_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43011-Sep-200910:39Not Applicable
Package_for_kb975126_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70511-Sep-200910:39Not Applicable
Package_for_kb975126_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43811-Sep-200910:39Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_ntprint.inf_31bf3856ad364e35_6.0.6002.22223_none_3d5fb848d10257a5.manifestNot Applicable19,23611-Sep-200910:39Not Applicable
Package_for_kb975126_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,52911-Sep-200910:39Not Applicable
Package_for_kb975126_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42611-Sep-200910:39Not Applicable
Package_for_kb975126_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53311-Sep-200910:39Not Applicable
Package_for_kb975126_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43411-Sep-200910:39Not Applicable

Properties

Article ID: 975126 - Last Review: October 7, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB975126

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